Archer MR200 V4 without internet connection / all lights turned on

Archer MR200 V4 without internet connection / all lights turned on
Archer MR200 V4 without internet connection / all lights turned on
2019-06-28 15:52:10
Hardware Version: V4
Firmware Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

Hello Team !

 

Today our Archer MR200 was without Internet connection and all lights turned on. Reboot the router fix the problem.

 

Could you help us ?

 

Thanks in advance.

 

Best regards,

-- Félix Pablo Grande Ramos “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#1
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9 Replies
Re:Archer MR200 V4 without internet connection / all lights turned on
2019-06-29 08:14:04

Good morning,

 

here you are logs from our Archer MR200.

 

Thanks in advance !

 

Best regards,

File:
log.txtDownload
-- Félix Pablo Grande Ramos “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#2
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Re:Archer MR200 V4 without internet connection / all lights turned on
2019-06-29 14:41:21

It seem that a lot of tplink 3/4G routers have this issue. It disconnect after a while of use 

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#3
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Re:Re:Archer MR200 V4 without internet connection / all lights turned on
2019-06-30 06:18:23

Good morning,

 

today we have got the same problem.

 

I've uploaded log file.

 

Thanks in advance !

 

Best regards,

File:
log (1).txtDownload
-- Félix Pablo Grande Ramos “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#4
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Re:Re:Re:Archer MR200 V4 without internet connection / all lights turned on
2019-07-01 07:33:41

Hi,

 

Thanks for your reply.

 

Could you please take a screenshot of the status page when it lost connection? 

 

Have you ever tried to create the profile manually with the related APN info?

 

Who is the sim card carrier? With the sim card inserted on the cellphone, does it work properly? 

 

Good day. 

 

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#5
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Re:Re:Re:Re:Archer MR200 V4 without internet connection / all lights turned on
2019-07-01 07:39:57

Hi Kevin_Z,

 

first thanks for answer.

 

1.- The next time i'll take screenshot. On Internet Status: Disconnected.

2.- No, i'll try today.

3.- Vodafone.

 

Did you see any strange on logs ?

 

Best regrds,

-- Félix Pablo Grande Ramos “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#6
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Re:Re:Re:Re:Archer MR200 V4 without internet connection / all lights turned on
2019-07-01 14:54:26

Good aftennoon Kevin_Z,

 

here you are.

 

 

 

Thanks in advance !

 

Best regards,

 

File:
log.txtDownload
-- Félix Pablo Grande Ramos “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#7
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Re:Re:Re:Re:Re:Archer MR200 V4 without internet connection / all lights turned on
2019-07-02 15:23:36

Good afternoon Kevin_Z,

 

any news about this issue ? Today i found our router blocked.

 

I had to turn off/on router.

 

Thanks in advance !

 

Best regards,

-- Félix Pablo Grande Ramos “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#8
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Re:Re:Re:Re:Re:Re:Archer MR200 V4 without internet connection / all lights turned on
2019-07-03 03:42:21

Hi,


Our engineer will email you later, if you are willing to do further analysis, please check your inbox.

 

Please wait a while until they reach out to you.

 

Thanks for your understanding and cooperation in advance, and have a nice day.

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#9
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Re:Re:Re:Re:Re:Re:Re:Archer MR200 V4 without internet connection / all lights turned on
2019-07-03 05:25:16

Good morning Kevin_Z,

 

thanks a lot !

 

Best regards,

-- Félix Pablo Grande Ramos “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#10
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