TL-MR6400 the Internet will down but all lights on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
1456...

TL-MR6400 the Internet will down but all lights on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
81 Reply
Re:TL-MR6400 the Internet will down but all lights on
2020-04-11 16:06:57

@Kevin_Z 

Dear Kevin,

I have the same exact issue with my new TP-Link router i got from our ISP (Orange - Jordan)

My laptop keep dosconnecting and i have to disconnect the laptop and reconnect again

Also the wifi 5G some times disappeared and cannot connect to it unless i restart the router itself 

Please note that this device brought from the ISP and might be closed and protected to their network only and this is not OEM device. For the device details:

__________________________________________________________

Firmware Version: 1.0.0 0.9.1 v700b.0 Build 190828 Rel.37201n

Hardware Version: Archer MR200 v4 00000001

__________________________________________________________

This issue cause many problems to me

Can you please advise and help according this issue

 

 

 

Thanks in advance

Nayef Soghayer

  0  
  0  
#44
Options
Re:TL-MR6400 the Internet will down but all lights on
2020-04-12 09:17:09

Hi @Kevin_Z  ,

i have same issue with my TL-MR6400, internet disconnected many times even after i change apn profile , this issue still happen. Here is my router specification:

Model: TL-MR6400 (EU)

Hardware version: V4

Firmware version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n

I am using this device in Indonesia

  0  
  0  
#45
Options
Re:TL-MR6400 the Internet will down but all lights on
2020-04-12 11:28:47

@Kevin_Z  can you please send me this beta firmware. 
we use this mr6400 v3 system for supplying internet to our electric gates, but internet connection is list every few days. Have tried the usual suggestions of 8.8.8.8 DNS etc. 

  0  
  0  
#46
Options
Re:TL-MR6400 the Internet will down but all lights on
2020-04-15 07:50:14

@Kevin_Z 

 

Hello Kevin,

 

Can you send to me firmware (router was purchased in Ukraine (EU)

I can log in, but internet do not work even all lights and icon show good...

 

Was see the same simpthoms as mentioned in the tread

 

TL-MR6400 the Internet will down but all lights on

Model: TL-MR6400

Firmware Version:1.6.0 0.9.1 v0001.0 Build 181022 Rel.40644n 

Hardware Version:TL-MR6400 v3 00000001

 

ID Time Type Level Log Content
1 2020-04-15 10:46:14 DHCPC Notice Recv no OFFER, DHCP Service unavailable
2 2020-04-15 10:46:11 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
3 2020-04-15 10:46:08 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
4 2020-04-15 10:46:03 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
5 2020-04-15 10:46:00 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
6 2020-04-15 10:45:57 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
7 2020-04-15 10:45:02 DHCPD Notice Send ACK to 192.168.1.102
8 2020-04-15 10:45:02 DHCPD Notice Recv REQUEST from 24:7D:4D:A3:5F:83
  0  
  0  
#47
Options
Re:TL-MR6400 the Internet will down but all lights on
2020-04-17 20:43:20

@Kevin_Z 

 

Hello, i have the same problem, please can send beta firmware to me?

 

Model: Archer MR600

Hardware Version: V1

Firmware Version: Firmware Version:1.1.0 0.9.1 v0001.0 Build 190412 Rel.66770n

 

Italy

  0  
  0  
#48
Options
Re:TL-MR6400 the Internet will down but all lights on
2020-05-01 15:09:15
I had version 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n and after updete last v4 version from tp-link side i have 1.10.0 0.9.1 v0001.0 Build 190521 Rel.38696n which is lower :/ Do you know where to find the lastest version of firmware?
  0  
  0  
#49
Options
Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 the Internet will down but all lights on
2020-05-16 11:54:25

@Kevin_Z 

hi from france,

Llke other people, i very often have disconnects and have to restart the router every time.

Firmware Version:   1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n 

Hardware Version:  TL-MR6400 v4 00000002

Is there a magic firmware to help me out?

  0  
  0  
#51
Options
Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 the Internet will down but all lights on
2020-05-29 13:42:20

Hello @Kevin_Z 

 

Having similar problem with disconnections several times a day although lights on router unit all present.

 

UK based running LTE sim card with excellent signal typically 75% plus

 

Firmware Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

Hardware Version: Archer MR200 v4 00000001

Online Upgrade

Latest Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

 

Your firmware is up to date

 

ID Time Type Level Log Content
1 2020-05-29 14:37:22 DHCPC Debug Recv no OFFER, DHCP Service unavailable
2 2020-05-29 14:37:19 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
3 2020-05-29 14:37:16 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
4 2020-05-29 14:37:11 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
5 2020-05-29 14:37:08 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
6 2020-05-29 14:37:05 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
7 2020-05-29 14:34:54 DHCPC Debug Recv no OFFER, DHCP Service unavailable
8 2020-05-29 14:34:51 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1

 

Please advise best solution.

 

Thanks in advance

  0  
  0  
#52
Options
Re:TL-MR6400 the Internet will down but all lights on
2020-06-04 15:47:44

Hello @Kevin_Z 

 

Having similar problem with no connection at all, although lights on router are all present.

 

situated in Middle East, specifically Bahrain and running LTE sim card with excellent signal typically 75% plus

 

Firmware Version:1.4.0 0.9.1 v0001.0 Build 180719 Rel.54048n 

Hardware Version:TL-MR6400 v3 00000001

 

Tried resetting dozens of times, didn't help and here's some of the log.

 

The timestamp is old because router is reset and is not connecting to internet therefore not updating time. Even if updated with PC time it uses old time on next reboot.

 

2016-01-01 03:00:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2016-01-01 03:00:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2016-01-01 03:00:33 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2016-01-01 03:00:39 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2016-01-01 03:00:42 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2016-01-01 03:00:44 [5] DHCPC: Recv no OFFER, DHCP Service unavailable

  0  
  0  
#53
Options
Re:TL-MR6400 the Internet will down but all lights on
2020-06-19 14:56:42

 

Hi @Kevin_Z  ,

  I bought the MR6400 few days ago, and have same issue with my TL-MR6400, internet disconnected many times randomly, checked apn correct, changed another mobile provider sim still happen.

 

Here is my router specification:

Model: TL-MR6400 (EU)

Hardware version: V4

Firmware version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n

I am using this device in Hong Kong

 

 May I have the beta firmware to try. Thanks alot

 

Fai

  0  
  0  
#54
Options
Related Articles