TL-MR6400 the Internet will down but all lights on

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TL-MR6400 the Internet will down but all lights on

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TL-MR6400 the Internet will down but all lights on
TL-MR6400 the Internet will down but all lights on
2022-12-25 11:11:43
Model: TL-MR6400  
Hardware Version: V3
Firmware Version: 1.3.0 0.9.1 v0001.0 Build 200402 Rel.63263n

Hello,

there have some problem happen to the  router that I had just bought for 3 days.

The Internet  will be down suddenly,sometimes 10 mins ,sometimes  half an hour.

Then I reopen it. However, it will be down again and again.

It still keep in the cycle..

 

here is the System log,but the ip display is not 0:

2019-07-04 11:59:26 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:00:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:40 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:43 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:48 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:51 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:54 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:35 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:46 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:49 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:52 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:57 [5] DHCPD: Recv REQUEST from 14:AB:C5:6F:DD:44
2019-07-04 12:02:57 [5] DHCPD: Send ACK to 192.168.1.101
2019-07-04 12:05:03 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:14 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:17 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:20 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:07:31 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:42 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:45 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:48 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:09:59 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:02 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:05 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:10 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:13 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:16 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:12:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:33 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:44 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:14:55 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:14:58 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:01 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:12 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:17:23 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:26 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:29 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:40 [5] DHCPC: Recv no OFFER, DHCP Service unavailable

 

thanks for looking,helping.

Please excuse my poor English..

Have a nice day.

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#1
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6 Reply
Re:TL-MR6400 the Internet will down but all lights on
2022-12-26 11:08:34
Hi, 1. Who is your SIM card carrier? if you use the same SIM card on another 4G device, is the internet stable? 2. When the problem happens, please send us screenshot of Advanced->Status page, Advanced->Network->Internet page along with the whole system log file.
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#2
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Re:TL-MR6400 the Internet will down but all lights on
2022-12-26 12:01:41

  @Sunshine 

 

Carrier : Maxis (Malaysia)

Internet connection : Stable

Problem Happen after hour or above

 

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#3
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Re:TL-MR6400 the Internet will down but all lights on
2022-12-27 08:20:04

  @PandaGemuk 

 

Hi, the screenshots show everything is fine, may I know if they were taken when you lose internet? 

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#4
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Re:TL-MR6400 the Internet will down but all lights on
2022-12-27 09:02:24

  @Sunshine This was taken when internet is down only for wifi..LAN ok..but wifi show no internet connection

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#5
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Re:TL-MR6400 the Internet will down but all lights on
2022-12-28 09:53:06

  @PandaGemuk 

 

Hi, do you mean only wireless connection loses internet, wired devices are always having internet access?

If so, please try to change WiFi channel and channel width on Advanced->Wireless->Wireless Settings page to see if the WiFi will be more stable.

 

By the way, may I know how many wireless client devices do you have in total? and will they lose internet access at the same time or just randomly devices lose internet at a time?

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#6
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Re:TL-MR6400 the Internet will down but all lights on
2022-12-28 09:55:47

  @Sunshine Max 5 wireless client device, they lose internet at the same time

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#7
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