Archer C6 2.4G band stops working, disable then enable restores

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Archer C6 2.4G band stops working, disable then enable restores

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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-04-01 13:41:53

@Doughts 

 

I get it , thank bro.

 

i wil upgrade and see.

 

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#554
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-04-04 20:09:45

@Kevin_Z  I have been using this router for last 1 year. Been dealing with this issue related to 2.4 GHz ever since. I tried the latest beta FW you shared, these aren't stable either. My 2.4 GHz went blank about 5 times today. I changed channel bandwidth to 20 and now to 40. Anything else that you can suggest ?

 

Why would a problem with basic functionality of the router like this take so long to get fixed ?  How long should customers "optimize 2.4 GHz" with beta firmwares? Is this fair for customers who know nothing about firmware or devices like these. 

 

Archer C6 v2.0 | 1.3.6 Build 20201030 rel.60104(4555)

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#555
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-04-06 01:32:11

@Suman_N_Rao 

 

After installing the beta firmware we provided, did you disable the Onemesh feature on the router? If not yet, please give it a go, then monitor again.

 

Just to confirm, do you mean the 2.4G network is not stable, and it just disappears? What are the devices connected to the 2.4G network? When it disconnects, can any device 'see' it? Have you tried to reset the router to factory defaults, then reconfigure it from scratch to confirm?


When the 2.4G disappears, how did you recover it, reboot the router? Is the 5G network stable?


Try to enable the 2.4G guest network, connect these devices to it, then monitor if it is stable.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#556
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-04-24 20:51:52

@Kevin_Z since installing the 1.3.6 20201208 rel 52296 beta firmware I am no longer having issues with 2.4Ghz dropping out, which is good. 
 

Strangely though, I have now noticed the 5Ghz eventually disappears from the available WiFi access points to choose from - this affects multiple Apple and Android devices. 
 

Any ideas please? As others have commented, it seems a long time to not receive an official update since the 2,4ghz issue came to light,

 

 

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#557
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-04-25 02:10:25

@Aelt1987 

 

Have you tried to modify the 5G wireless settings on the C6, such as wireless channel and channel width? It is suggested to run a Wi-Fi analyzer to find a clear channel, then change the channel width to 40MHz, reboot the router and reconnect to the wireless network, then confirm.


BTW, who is your ISP? 

 

Are there any special activity on these Apple and Android devices that connect to the 5G network? Please check if they were added to the block list, you can go to Advanced > Security > DoS Protection page to find it out. If they were added to the blocked list, you may disable the DoS Protection to have a check.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#558
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-06-05 03:04:02

@Kevin_Z 

 

Thank you. Any idea when the official build will be released?

Or, if the official build file is ready, can it be shared with the community?

 

Thank you!

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#559
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-06-07 01:56:27

@popsslu 

 

I think the new official firmware is still under testing, please pay attention to the new release on the router web GUI or Tether app.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#560
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-06-07 10:12:04

@Kevin_Z 

 

Any  chance of getting access to the 1.3.6 20201208 rel 52296 firmware?

I am on 1.3.6 Build 20200902 rel.65591(4555) and all my 2.4ghz connected devices lose connection and won't reconnect to the network until I disable and enable the 2.4ghz wifi, this happens several times a week.

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#561
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Re:Archer C6 2.4G band stops working, disable then enable restores
2021-06-08 01:53:16

@TheCorm 

 

Have you tried the beta firmware we provided on the first page of this thread, which is marked as the Recommended Solution? Will it help?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#562
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2.4ghz still not work I try latest beta and latest stable
2021-06-24 17:59:53

@Kevin_Z  hello sir i try both latest beta and stable but same problem 2.4ghz internet gone but 5ghz work fine why it take so much to fix router main feature 

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#563
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