my internet connection left many times in a day with archer mr400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

my internet connection left many times in a day with archer mr400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
my internet connection left many times in a day with archer mr400
my internet connection left many times in a day with archer mr400
2019-08-04 17:05:27
Model: Archer MR400  
Hardware Version: V1
Firmware Version: 1.6.0 0.9.1 v0001.0 Build 181112 Rel.65058n

my internet connection left many times in  a day with archer mr400  after 20 to 30 minute it left the internet

 

the problem is happen with every sim currently i am using airtel sim

  0      
  0      
#1
Options
11 Reply
Re:my internet connection left many times in a day with archer mr400
2019-08-05 06:26:11

@evertech 

 

What is the light status of the MR400 when the connection drops out? 

 

At that time, please login to the web UI and take a snapshot of the status page and export  to us; and please go to advanced-system tools-system log, save log and send the txt file to us. 

 

Meanwhile, please insert the sim card into the smart phone and take some time to test its stability. 

 

Besides, you can create the profile manually to give it a go. Instruction as below:

https://www.tp-link.com/support/faq/1663/

 

Thanks in advance, and have a nice day. 

VPN Survey for Routers | Allow us to Understand Your VPN Service Requirements.
  0  
  0  
#2
Options
Re:Re:my internet connection left many times in a day with archer mr400
2019-08-05 18:04:13

ALL LIGHT ARE WORKS FINE AND WHWN I LOG IN IT SHOWS

 

THERE IS AN ERROR OCCURED 

  0  
  0  
#3
Options
Re:Re:Re:my internet connection left many times in a day with archer mr400
2019-08-06 05:41:17

@evertech 

 

What is the error message?

 

Meanwhile, could you please provide a screenshot of the status page of MR400 when it lost connection  to do further analysis? 

 

You can change another sim card or create the network profile manually to give it a go. 

https://www.tp-link.com/support/faq/1663/ 

 

Besides, when and where did you buy  this router? 

 

Nice day. 

 

 

VPN Survey for Routers | Allow us to Understand Your VPN Service Requirements.
  0  
  0  
#4
Options
Re:Re:Re:Re:my internet connection left many times in a day with archer mr400
2019-08-08 15:37:53

  0  
  0  
#5
Options
Re:Re:Re:Re:Re:my internet connection left many times in a day with archer mr400
2019-08-09 01:43:38

@evertech 

 

Thanks for your reply.

 

Try to change DNS server to 8.8.8.8/8.8.4.4 under advanced-network-DHCP server page.

 

Besides, try to create the profile manually with the APN information to give it a shot.

 

Any updates, please let us know. 

 

 

VPN Survey for Routers | Allow us to Understand Your VPN Service Requirements.
  0  
  0  
#6
Options
Re:my internet connection left many times in a day with archer mr400
2019-08-10 06:15:44

my traffic moniter is not open and also system log not open i also reset my device

  0  
  0  
#7
Options
Re:Re:my internet connection left many times in a day with archer mr400
2019-08-12 01:10:18

@evertech 

 

Have you ever tried to change the DNS server and create a network profile for the MR400 manually with the APN information? 

 

Meanwhile, when and where did you buy this router? 

 

Good day. 

 

VPN Survey for Routers | Allow us to Understand Your VPN Service Requirements.
  0  
  0  
#8
Options
Re:Re:Re:my internet connection left many times in a day with archer mr400
2019-08-12 02:51:50

Yes I manually create apn setting and change DNS server

 

  0  
  0  
#9
Options
Re:Re:Re:Re:my internet connection left many times in a day with archer mr400
2019-08-13 10:57:34

@evertech 

 

Thanks for your reply.

 

May I know when and where did you buy this Archer MR400?

 

Good day. 

 

VPN Survey for Routers | Allow us to Understand Your VPN Service Requirements.
  0  
  0  
#10
Options
Re:my internet connection left many times in a day with archer mr400
2019-08-17 04:51:59

From amazon

  0  
  0  
#11
Options