Powerline adapter low speed

Powerline adapter low speed
Powerline adapter low speed
2019-09-07 16:04:48 - last edited 2019-09-23 00:51:50
Model: TL-WPA7510-KIT
Hardware Version:
Firmware Version:

Hello,

 

So I have this issue where multiple times a day the connection drops in speed.

Which I can solve by unplugging and replugging the adapter.

Is there a way I can solve this for good?

 

Many thanks

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#1
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1 Accepted Solution
Re:Powerline adapter low speed-Solution
2019-09-22 07:34:40 - last edited 2019-09-23 00:51:50

@Kevin_Z 

 

Hello Kevin,

 

In the end I managed to do the firmware update.

This seems to have resolved the issue.

 

Many thanks for the support

Best Solution
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#5
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5 Replies
Re:Powerline adapter low speed
2019-09-09 03:47:57

@Archimedez 

 

May I know who is your ISP and what is the bandwidth you paid? 

 

What is the speed you can get from the TL-WPA7510 normally? And what about the speed after it slows down?

 

Please verify the light status of the TL-WPA7510 at that time, especially the powerline led. 

 

Try to change another wall socket to plug it and ensure that the powerline light is yellor or green; then please test the speed.

 

You can follow the below instruction to narrow down the issue and tell us some details:

https://www.tp-link.com/support/faq/2231/

a. The wired/wireless link speed of your computer; how to get it: https://www.tp-link.com/support/faq/2265/

b. The powerline link rate between the powerline adapters which shows up on the tpPLC utility.

 

Any updates, just let us know.

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#2
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Re:Powerline adapter low speed
2019-09-10 17:12:39

@Kevin_Z 

 

My ISP is orange and I have 100 Mbit/s connection.

The speed I reach using the adapter is a little upwards of 50 Mbit/s the speed when it slows down is 2 Mbit/s

All leds are on at the time it slows down (not blinking and green)

On another wall socket it is the same issue.

I installed tpPLC utility to tried to upgrade the firmware but it gives update failed.

Down below I added my ethernet speed and the connection between the adapters (this is at a moment when the internet is OK, I will add later more when internet is not OK)

Many thanks for the response already!

 

 

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Re:Powerline adapter low speed
2019-09-12 02:54:44 - last edited 2019-09-12 03:31:28

@Archimedez 

 

Thanks for your reply.

 

To verify the performance of the powerline adapters, please add the pictures when the internet is NOT ok.

 

Is that the speed you get from the extender's wifi? Try to connect your computer to the TL-WPA7510 by wired cable at that time and test the speed.

 

Besides, below is the instruction to update the firmware: 

https://www.tp-link.com/support/faq/1614/ (via tpPLC utility)

https://www.tp-link.com/support/faq/1419/(via web UI)

 

May it help and have a good day. 

 

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#4
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Re:Powerline adapter low speed-Solution
2019-09-22 07:34:40 - last edited 2019-09-23 00:51:50

@Kevin_Z 

 

Hello Kevin,

 

In the end I managed to do the firmware update.

This seems to have resolved the issue.

 

Many thanks for the support

Best Solution
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#5
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Re:Powerline adapter low speed
2019-09-23 00:52:36

@Archimedez 

 

Thanks for your reply, glad to hear that you figured it out finally. Congrats. 

 

Now you can enjoy the internet with the powerline adapters. 

 

Best regards. 

 

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#6
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