My one adapter has suddenly stopped working

My one adapter has suddenly stopped working
My one adapter has suddenly stopped working
2019-09-14 20:36:36
Hardware Version: V2
Firmware Version: V2

Hi. Please HELP. My power line adapter has stopped working for no reason at all. There are no lights on it. The one connected to the router is on with lights etc but the one connected into the other room to my tv box has stopped after 8months. I’ve never done anything to them ie update etc

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Re:My one adapter has suddenly stopped working
2019-09-16 07:50:45

@Hiezra 

 

For the adapter which has no lights on, please change another socket to plug it first.

 

Then please hold the reset button/hole for 10s and verify whether it works. 

 

Besides, you can swap the locations of the 2 adapters.

 

Still the same, you can contact our tech support with the serial number, proof of purchase to verify whether the replacement is qualified. 

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

 

Good day. 

 

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