MR600 - problem seeing received sms messages
I can't see my recieved sms messages in the admininistration interface even though everything else works fine.
I can see that I have recieved messages both on the Basic overview page as well as looking at the number of pages that should be availible in the Advanced->SMS->Inbox page (it displays that there are 2 pages of incoming messages but the list is completely empty). See my attached screenshots.
The Outbox and Drafts pages work fine though and display the correct messages supposed to be there as well as the correct number of pages. Also sending SMS messages from the router to my phone get throgh perfeclty fine.
In the Advanced->System tools->System Log I can see that I really recieve SMS messages. It displays for example: "USER: Receive a new gw sms and save it successfully." It also displays "ERROR: New sms count is 13."
So it seems to be some kind of bug concering just the Inbox page which is quite annoying since I need to see SMS messages to see what my provides tells me about my 4G usage status/tariffs etc.
Please advice.
Best regards,
M
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I have reset the device to factory settings and amended the wifi name and password and SMS inbox messages are readable again. I will send a message to the device every day to check it keeps working..
All old messages disappeared with the factory reset
Thanks
- Copy Link
- Report Inappropriate Content
Thanks a lot for your support and cooperation. Glad to hear that it works well now.
And we hope it will help others who have the same issue, any updates, be free to let us know.
Best regards.
- Copy Link
- Report Inappropriate Content
I apply the firmaware Archer_MR600v1_1.1.0_0.9.1_[200318-rel62209]_up_boot_2020-03-18_17.24.23.zip, then hard reset but the promlem still persist.
The warkaround of @Voxar (message #45) still works.
If it can help this is the value of the a.stringify(t) in the stringify function ( decodeURIComponent(escape(a.stringify(t))) ):
[1,0,0,0,0,0]1
index=1
from=MyProvider¡
content=Some text
receivedTime=2020-03-19 10:36:41
unread=1
[error]0
As you can see there is an unicode characters in the from line (¡) that blocks the execution of the decodeURIComponent function.
decodeURIComponent(escape('¡')) => ERROR
- Copy Link
- Report Inappropriate Content
Thanks for your valued reply. Sorry to hear that it does not work.
You can use the workaround mentioned on #45 for now and we will keep working on it.
Any updates, we will let you know.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi I've tried to upload the new firmware but it fails after upload. Starts the reboot and gives error message at 2% (error 4503)
Please can you advise?
Regards
Richard
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
What about now? Try to change another web browser or device to update the firmware.
If it is still the same, please show us a screenshot of the firmware upgrading page where you get stuck.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 56831
Replies: 197