No wired internet connection

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No wired internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No wired internet connection
No wired internet connection
2019-09-21 01:26:58
Model: Deco M9 Plus  
Hardware Version: V1
Firmware Version: 1.2.8

Hi there,

 

I'm unable to get internet connection when I connect my laptop to deco M9 plus but I still able to get the internet through WiFi connection. I notice there are no default gateway IP but autoconfiguration ipv4 generated when I try to find the problem. May I know is the deco M9 plus does not support cabled connection or is it something wrong with my deco unit? I can play my IPTV as well but just unable to get internet connection while using cable directly plugged into deco unit.

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Re:No wired internet connection
2019-09-23 09:53:54

Anyone can help me with this issue? I need to have wired connection so that I'm able to connect with my CCTV.

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Re:No wired internet connection
2019-09-24 08:36:35 - last edited 2019-09-24 08:38:36

@Rocksteady 

 

Hello, replied to you on another thread. Please see below:

https://community.tp-link.com/en/home/forum/topic/160297?replyId=358266

 

You can give it a go as the instructions mentioned.

 

Besides, the Deco M9 plus supports ethernet connection, so please be assured of it.

 

Any updates, please let us know.

 

Good day. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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