Kasa App on IOS 13 with Smart Plugs
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Anyone noticed any issues when adding a Device (smart plug HS110 and HS100) on IOS 13 on Iphone X using the Kasa app latest version, I click Add Device, Smart Plug, Select HS100, HS110 on the screen I see "Connect to WI-FI, Please connect your iphone to your wi-fi network connection to continue setup". I connected the hphone to the TP-Link Wifi, my own Wifi, 5ghz and 2.4.ghz but the app still has the same warning, I haven't added any new plugs to my wifi for a while but it worked in the past when I was using previous IOS.
I resetted 2 of my exisitng plugs to test on Smart plug HS100 and HS110 but unable to re-add them with IOS, I connected to Android and worked straight away.
So I assume the issue is the lastes IOS version but could be the app or something else, I reinstalled the app but same issue.
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Hi all,
Apple has released iOS 13.1.3, and we received some feedback that they upgraged the software and were able to set up the kasa devices successfully.
You can update it to give it a go.
Any updates, please let us know.
Good day.
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Great to know that you figured it out finally.
Now you can use these devices as expected.
Best regards.
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hi smart plug 110 Kasa app is not compatible with new iOS 13.1.3. Why to-link takes so long to update the app
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I setup a Hs110 only last week, it worked ok fast enough to do the whole setup I'm on iOS 13.1.3
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@Octron it also worked fine for me on latest iPhone and latest iOS.
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Try to reboot the smart plug and your cellphone. Then use the kasa app to give it a shot again.
Still the same, please tell us the model number and OS version of your cellphone and the MAC address of the smart plug.
Best regards.
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The HS110 is compatible with Kasa app; try to power cycle your smart phone and HS110 to configure it again.
Good day.
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Thanks for your updates. May I know what is the model number of your iPhone and what is the iOS version?
What about the Kasa app version and the Android device?
Besides, cause the smart plugs have been configured via the Android cellphone, you can use it on both iPhone and Android phone.
And we can do further tests on it.
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