cant connect to the internet

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cant connect to the internet

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cant connect to the internet
cant connect to the internet
2019-10-02 09:33:17 - last edited 2019-10-25 11:23:10
Model: TD-W8961N  
Hardware Version: V2
Firmware Version: -

Hi, I just bought this model. I got an ethernet and it is working. But when I connect the lan cable to the router, there is no wifi. Please help me

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#1
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1 Accepted Solution
Re:cant connect to the internet-Solution
2019-10-09 06:58:59 - last edited 2019-10-25 11:23:10

@NMKF 

 

What about the wifi led? Does it come on? 

 

You can login to th web UI to verify whether the wireless function has been enabled successfully. Or you can press the wifi button to turn it on on the back panel of the actual router. 

 

Still the same, you can hard reset the router by holding the reset button/hole for 10s. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:cant connect to the internet
2019-10-04 09:54:19 - last edited 2019-10-08 11:59:27

Any specific symptom about the auto reboot issue? Like the light status.

 

 

 

 

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#2
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Re:cant connect to the internet-Solution
2019-10-09 06:58:59 - last edited 2019-10-25 11:23:10

@NMKF 

 

What about the wifi led? Does it come on? 

 

You can login to th web UI to verify whether the wireless function has been enabled successfully. Or you can press the wifi button to turn it on on the back panel of the actual router. 

 

Still the same, you can hard reset the router by holding the reset button/hole for 10s. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#3
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