cant connect to the internet

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cant connect to the internet
cant connect to the internet
2019-10-02 09:33:17 - last edited 2019-10-25 11:23:10
Model: TD-W8961N
Hardware Version: V2
Firmware Version: -

Hi, I just bought this model. I got an ethernet and it is working. But when I connect the lan cable to the router, there is no wifi. Please help me

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Re:cant connect to the internet-Solution
2019-10-09 06:58:59 - last edited 2019-10-25 11:23:10

@NMKF 

 

What about the wifi led? Does it come on? 

 

You can login to th web UI to verify whether the wireless function has been enabled successfully. Or you can press the wifi button to turn it on on the back panel of the actual router. 

 

Still the same, you can hard reset the router by holding the reset button/hole for 10s. 

 

Good day. 

 

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Re:cant connect to the internet
2019-10-04 09:54:19 - last edited 2019-10-08 11:59:27

Any specific symptom about the auto reboot issue? Like the light status.

 

 

 

 

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Re:cant connect to the internet-Solution
2019-10-09 06:58:59 - last edited 2019-10-25 11:23:10

@NMKF 

 

What about the wifi led? Does it come on? 

 

You can login to th web UI to verify whether the wireless function has been enabled successfully. Or you can press the wifi button to turn it on on the back panel of the actual router. 

 

Still the same, you can hard reset the router by holding the reset button/hole for 10s. 

 

Good day. 

 

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