IOS13 Kasa Widget issue

IOS13 Kasa Widget issue
IOS13 Kasa Widget issue
2019-10-05 02:42:50
Model: HS100
Hardware Version: V2
Firmware Version: 1.5.5

Recent update of iPad to to IOS13 allows "Today" view with widgets on left side of screen.

Although I have three HS100 devices that are working OK, the Kasa widget in "today" view shows no devices, it says:

"No Favorite Devices - select your favorite devices from Settings in the Kasa app."

There is no favorite selection in the Kasa app.  In Settings > Widget Settings, I can select devices, but there is no mention of favorites, and selected devices do not appear in the IOS widget.  Is this a bug, or have I missed something?

 

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13 Replies
Re:IOS13 Kasa Widget issue
2019-10-05 08:01:39
Update: This issue doesn't apply to iPhone IOS13, it seems only a problem on my iPad - iPadOS13. The phone app is working OK with widgets.
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Re:IOS13 Kasa Widget issue
2019-10-09 08:23:10

@HellDad 

 

Hello, have you ever enabled the widget on your ipad? It seems that you have enabled this feature on the iPhone but not on the ipad.

 

You can follow the instruction what you have done on the iPhone to enable this feature on the ipad and verify whether you can see the devices under kasa devices.

 

May it help and have a nice day.

 

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Re:IOS13 Kasa Widget issue
2019-10-09 11:36:39

@Kevin_Z 

Thanks for your reply.

I have done the same procedure on the phone and the iPad.  The Kasa Devices widget appears in the Today view widget section of the iPad screen (see screenshot1). It tells me I have not selected favorite devices and provides a link to the Kasa app.  The Kasa app shows my devices selected in the Widget settings panel (see screenshot2).  The phone widget is working OK.

The latest Kasa app update happened less than 24 hours ago on both phone and iPad.  It seems there is a difference between IOS13 and iPadOS13?

 

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Re:IOS13 Kasa Widget issue
2019-10-12 08:27:12

@HellDad 

 

Thanks for your reply, the OS version on ipad or iPhone should be the same. 

 

Cause it shows no favorite devices on the ipad, try to click go to kasa and then delete the devices you selected earlier and remove kasa device from the widget panel.

 

Then go to the same page and click edit to re-add kasa devices and choose the smart home devices as you like.

 

Instruction as below:https://www.tp-link.com/support/faq/2293/

 

May it help and have a nice day. 

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Re:IOS13 Kasa Widget issue
2019-10-13 05:42:06

@Kevin_Z 

Tried that several times already.  Tried it again, still no favorite devices appear in the widget panel.

I tried using the Kasa Scenes widget instead of the Kasa Devices widget.  The Scenes widget works OK, so I now have a workaround.

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Re:IOS13 Kasa Widget issue
2019-10-14 01:57:49

@HellDad 

 

Thanks for your reply, you can use the kasa scene as a workaround.

 

We will keep going on this issue.

 

Any updates, we will let you know.

 

Best regards. 

 

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Re:IOS13 Kasa Widget issue
2019-10-14 02:09:24

@Kevin_Z 

Thank you.

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Re:IOS13 Kasa Widget issue
2019-12-18 05:22:31

@HellDad I have this same issue on iPad and iPhone 11.   Has this been resolved for you?

HellDad wrote

Recent update of iPad to to IOS13 allows "Today" view with widgets on left side of screen.

Although I have three HS100 devices that are working OK, the Kasa widget in "today" view shows no devices, it says:

"No Favorite Devices - select your favorite devices from Settings in the Kasa app."

There is no favorite selection in the Kasa app.  In Settings > Widget Settings, I can select devices, but there is no mention of favorites, and selected devices do not appear in the IOS widget.  Is this a bug, or have I missed something?

 

 

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Re:IOS13 Kasa Widget issue
2019-12-18 11:19:34

@TourPooch 

I haven't heard anything further on this, I gave up on widgets and just open the Kasa app.

Just checked again in case updates had changed anything, but no, still only scenes and not devices can be assigned to widgets.

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Re:IOS13 Kasa Widget issue
2020-04-07 00:53:39

@HellDad I have the same issue.

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