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Can't connect to the internet

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Can't connect to the internet

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Rickbhai

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2019-10-09 20:22:17 - last edited 2019-10-25 11:33:28

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Registered: 2019-09-28

Can't connect to the internet

2019-10-09 20:22:17 - last edited 2019-10-25 11:33:28

Model :

Hardware Version :

Firmware Version :

ISP :

I just bought a new tl-mr3420 router and everything seems to be working perfect but is not connecting to the internet on a 3G dongle modem.
The dongle product is VIVO made in china, model no. MF710 hsdpa reverse image search email checker port checker
please any help will be appreciated. Thanks all

1 Accepted Solution

Kevin_Z

2019-10-10 09:09:09 - last edited 2019-10-25 11:33:28

Posts: 21206

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Re:Can't connect to the internet-Solution

2019-10-10 09:09:09 - last edited 2019-10-25 11:33:28

@Rickbhai

Please verify whether this dongle is listed on the compatibility list based on country.

https://www.tp-link.com/en/support/3g-comp-list.html?model=TL-MR3420&hdVer=V5&location=1144

If it is not there, try to create the connection profile manually with the APN info given by SIM card carrier.

Go to advanced-network-internet page, and click 3/4G modem settings to add it manually.

May it help and have a good day.

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1 Reply

Kevin_Z

2019-10-10 09:09:09 - last edited 2019-10-25 11:33:28

Posts: 21206

Helpful: 4375

Solutions: 2502

Stories: 20

Registered: 2018-12-24

Re:Can't connect to the internet-Solution

2019-10-10 09:09:09 - last edited 2019-10-25 11:33:28

@Rickbhai

Please verify whether this dongle is listed on the compatibility list based on country.

https://www.tp-link.com/en/support/3g-comp-list.html?model=TL-MR3420&hdVer=V5&location=1144

If it is not there, try to create the connection profile manually with the APN info given by SIM card carrier.

Go to advanced-network-internet page, and click 3/4G modem settings to add it manually.

May it help and have a good day.

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!

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