MR400v2 (Frequent disconnection of Internet)
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Hello, I've been using this router for more than a year now, started to get random-long time disconnects of internet. So I upgraded the firmware, but it seems that it only made it worse. Its like the router can work fine for 1-2 days, or some hours, then being disconnected from the internet, then again the internet comes back. Need help
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@Kevin_Z or TP_Link Support please help me :( need to fix it asap. I am not really into routers, dont have much knowledge but I can bring you informations you need.
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@janko69 I mean the router finds the SIM Card, verifies the pin, but still it disconnects frequently from the internet
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heres the logs
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@janko69 when router loses the connection only power red button is on and the LAN led is on
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Please login to the web UI of the MR6400 when it drops connection and take a picture of the advanced-status page.
Try to create the connection profile manually. Below is the instruction:
https://www.tp-link.com/support/faq/1663/
Try to change another SIM card if you have; And does the sim card work properly with it inserted into the smart phone directly?
Good day.
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| Firmware Version: | 1.0.19 Build 181219 Rel.59200n |
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| Hardware Version: | MR6400 v2 00000000 |
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| IMEI: |
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| 3G/4G | ||
| SIM Card Status: | PIN verified | |
| Signal Strength: | No signal | |
| Connection Status: | Disconnected | |
| IP Address: | 0.0.0.0 | |
| DNS Server: | 0.0.0.0 | |
| Traffic Statistics | ||
| Total Used: | 49 GB | |
| Upstream Rate: | 0 KB/s | |
| Downstream Rate: | 0 KB/s | |
| LAN | ||
| MAC Address: |
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| IP Address: |
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| Subnet Mask: | 255.255.255.0 |
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| Wireless | ||
| Wireless Radio: | Disable | |
| Name (SSID): | TP-Link_CEF8 | |
| Mode: | 11bgn mixed | |
| Channel Width: | Automatic | |
| Channel: | Auto (Current channel 0) | |
| MAC Address: | ||
| WDS Status: | Disable | |
| System Up Time: | 0 days 00:17:11 |
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@janko69 i deleted ip and mac adresses from it. If i move the sim card to my phone it works
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@kevinZ pls can u give me a way to degrade upgrade? I hope this will work, or idk any solution, what i see wrong in logs is prefix is null,... idk what does it mean
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@kevinZ thats so nice that u cannot even answer in a week time, overall i just love how fucking good this router is with this whole tp link support
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