VOIP status - not registering

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VOIP status - not registering

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VOIP status - not registering
VOIP status - not registering
2019-11-10 08:44:24 - last edited 2019-11-10 08:45:34
Model: Archer VR600v  
Hardware Version: V2
Firmware Version:

Hello,

 

i have setup VR600v behind another modem/router and put the VOIP SIP settings into the VR600v but after spinning wheel it shows x under status. I have tried multiple SIP accounts and none will register despite working when I set them up in a sip app on my iPad.

 

I hear a dial tone regardless of whether the modem is connected to the internet but if I try and dial a number it gives a continuos tone sound.

 

Thanks

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Re:VOIP status - not registering
2019-11-11 08:48:23

@NBN2020 

 

What is the current network diagram and what is the led status of the Archer VR600v? 

 

May I know who is your internet service provider? 

 

Below is the instruction to setup VOIP function on the VR600v you can give it a go.

https://www.tp-link.com/support/faq/2020/

 

And please show us a screenshot of the VOIP settings page. 

 

Good day. 

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