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A6000 5GHZ wifi disconnects and reports invalid password.

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A6000 5GHZ wifi disconnects and reports invalid password.

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A6000 5GHZ wifi disconnects and reports invalid password.
A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-02 06:56:41 - last edited 2020-02-24 11:24:05
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.0.6 Build 20190822 rel.26396(5553)

So since I have started using this router I have had this issue.  I need to reboot it each time this happens to resolve it.  Basically I am only using 5GHZ band and every so often wireless clients are suddenly unable to connect to the network and it will sometimes report that the password is incorrect when it is not.  When I reboot the router the issue resolves itself, this occurs easily once a week.  I would love to fix this problem and I see some others in the community have had similar issues.

 

Thank you.

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#1
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1 Accepted Solution
Re:A6000 5GHZ wifi disconnects and reports invalid password.-Solution
2020-02-24 11:23:51 - last edited 2020-02-24 11:24:05

Hi all, 

 

We have released a beta firmware for the disconnection issue. 

 

The download link of the beta firmware has attached to this thread. It has been remarked as Best Solution.

 

You can install it and take some time to test its performance. 

 

If need more help, be free to let us know.

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#21
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21 Reply
Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-02 07:29:33

@corio 

 

Hello, did you turn off the 2.4GHz? If not, what is the network stability?

 

When 5GHz stops working, can you get internet from the Archer AX6000 by ethernet cable? 

 

Thanks in advance, and have a nice day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-02 07:52:20

@Kevin_Z 

 

Hi Kevin,

 

yes 2.4 is off.  When this occurs internet is still accessible via ethernet.

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#3
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-03 07:18:30

@corio 

 

Hello, Corio, we have a beta firmware which you can install to test the performanc eof 5GHz. 

 

I have sent it to you, you can check the message box. 

 

Any updates, be free to let us know.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-04 06:44:31

@Kevin_Z 

 

Thank you!

 

😊

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#5
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-04 07:54:51

@corio 

 

You are welcome, just take your time to test the performance after you installed the firmware. 

 

Any updates, be free to let me know.

 

Nice day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-06 19:13:21 - last edited 2020-01-06 19:14:18

@Kevin_Z 

 

ok so I installed the firmware and it's worse.  I get disconnected continuously from wifi and see that 'invalid password' message on my phone and when I reboot router it is better for a short time (very short) until it happens again.  Can I reinstall latest official firware again by downloading it?

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#7
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-07 03:09:55

@corio 

 

Hello, sorry to hear that it became worse. Would you please do further troubleshooting with us to locate this issue and fix it? 

 

You can plug an USB drive into the USB port and gather some system log when the router stops working next time. The log will be saved on the USB drive automatically.

 

Otherwise, you can flash back to the official firmware.

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-07 03:26:11

@Kevin_Z 

 

ok I just 'forgot my network' and rebooted my iphone and it seems to have stabilized so far.  Let me sit with this for a few more days and see what happens.  I will respond with an update soon.  Thanks again.

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#9
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-11 23:35:16

@Kevin_Z 

 

just wanted to update that my wireless network has been solid since applying the beta firmware, thank you.

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#10
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-13 16:56:57
May I have this magic beta firmware too? I've absolutely the same problem with my AX6000 router. 5Hz band is almost unusable because of disconnections and re-connect rejection. At the same time 2.4GHz band and wired clients works smoothly. Thank you!
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#11
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