A6000 5GHZ wifi disconnects and reports invalid password.
So since I have started using this router I have had this issue. I need to reboot it each time this happens to resolve it. Basically I am only using 5GHZ band and every so often wireless clients are suddenly unable to connect to the network and it will sometimes report that the password is incorrect when it is not. When I reboot the router the issue resolves itself, this occurs easily once a week. I would love to fix this problem and I see some others in the community have had similar issues.
Thank you.
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hi Kevin,
just wanted to provide an update. After using the new beta firmware for a week or two the same symptoms have returned. The connection to the network drops and it wont reconnect, I then click on the network and it requests a password which it already has cached and when I attempt to log in it says the the password is incorrect. The only way to stabilize the connec Is to forget the network and reboot my phone after which the connection stabilizes for a period of time until the symptoms return.
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Thanks for your reply, sorry to hear that it returns again,
To help locate this issue, could you please provide the system log to do further troubleshooting?
You can plug a USB drive into the USB port directly and then send us the system log after the unstable connection happened again.
Thanks a lot. Good day.
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@Balamut also need that beta firmware it's really annoying to have that issue occurring that often
even after a reboot
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also need that beta firmware it's really annoying to have that issue occurring that often
even after a reboot it just keep happening
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Hi all,
We have released a beta firmware for the disconnection issue.
The download link of the beta firmware has attached to this thread. It has been remarked as Best Solution.
You can install it and take some time to test its performance.
If need more help, be free to let us know.
Good day.
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