TP link connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

TP link connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
11 Reply
Re:TP link connection
2020-01-20 06:50:59

@ThomasWal @isi 

 

Hello, to help locate this issue, we need the information below:

 

1. The led status of TL-WPA4220kit when you lost connection.

2. The IP address and gateway obtained by your computer/cellphone which connects to the TL-WPA4220 when it stops working.

3. Have you ever verified the wired connection of the TL-WPA4220 at the same time? Does it work?

4. What about the main router? Try to connect your computer to it directly to confirm it.

5. You can use the tpPLC utility to disable the power saving mode and customize some wireless settings, like wireless channel and channel width. 

https://www.tp-link.com/support/faq/1611/ & https://www.tp-link.com/support/faq/2018/

6. Besides, please ensure that the current firmware is up to date. 

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#13
Options