Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"

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Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"

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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-17 01:25:42 - last edited 2021-03-17 01:26:06

@KingRabbid Thanks for your kind suggestions. 3ESV's C6 hardware is v3.20, so the firmware is up-to-date.

 

@3ESV We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#152
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-18 16:01:44

@Kevin_Z  Hello Kevin, how it looks like with the official FW with this update? ;-) It's a quite long time from the last official one... I asked my seller about this unofficial update and they told me if I use it it is again warranty rules... :-/ Thanks, Jiri.

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#153
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-19 06:26:41

@Tapinek 

 

The official firmware is still under development, so we cannot provide you an ETA. If you have encountered an issue with the current firmware, please try to install this official beta firmware we provided, and follow the upgrade steps to install it, it should be fine.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#154
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-19 17:59:31

@Kevin_Z 

 

Thanks for reporting the issue, I have replied to the support engineers with the logs . 

 

Hopefully it willbe sorted out soon

 

 

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#155
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-24 10:57:51 - last edited 2021-03-24 10:59:09

@3ESV Check also in Security->Settings if your device somehow got on the blocked list for any flood attacks. This was the problem in my case...

I had ICMP-FLOOD attack filtering on the low setting and my Mac Mini was getting blocked internet access on rare occasions totally randomly...

After more than half a year of problems nobody thought of that...myself included...

After a router restart everything was back to normal...

But I still needed the latest beta version for Archer A6 version which fixed the 2.4G drop issue.

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#156
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-25 06:45:08 - last edited 2021-03-25 06:47:35

@Luka_P 

 

Thanks for the hint, I came across a disconnect today and verified that the IP is blocked by router

 

Internet connection restored after deleting the IP from the blocked list .

@Kevin_Z FYI

 

 

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#157
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-25 07:05:10

@3ESV Great that it helps you too! smiley

 

Now how to determine why this happens at all?

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#158
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-25 08:55:34

@Luka_P @3ESV 

 

Was there any special activity that you can think of on this blocked device, such as VPN connection? 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#159
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-25 09:23:21 - last edited 2021-03-25 09:23:49

@Kevin_Z I am a computer software developer, so any activity is a special activity for most users 

It could be, last time I believe I was connected to VPN and in a MS Teams meeting when it happened.

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#160
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Re:Archer c6 "no internet access" and sometime not connecting to the wifi saying "limited connection"
2021-03-25 11:51:52

@Luka_P @Kevin_Z 

 

In my case the devices that got blocked are my office laptop where VPN connection and MS Teams runs, and a mobile phone which was not accessed throughout the day

 

I don't see any extended logs from the router 

 

 

2021-03-25 16:48:31 dos-protection[334]: <6> 249504 Service start
2021-03-25 16:48:31 dos-protection[334]: <6> 249502 Function enabled
2021-03-25 16:48:30 dos-protection[334]: <6> 249505 Service stop
2021-03-25 16:48:30 dos-protection[5549]: <4> 249044 udp flood attack!
2021-03-25 14:21:25 dos-protection[24011]: <6> 249504 Service start
2021-03-25 14:21:25 dos-protection[24011]: <6> 249502 Function enabled
2021-03-25 14:21:25 dos-protection[24011]: <6> 249505 Service stop
2021-03-25 14:21:25 dos-protection[5549]: <4> 249044 udp flood attack!
2021-03-25 11:47:03 dos-protection[11569]: <6> 249504 Service start

 

@Kevin_Z : Any solutions other than disabling the DOS protection

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#161
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