New firmware problems.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

New firmware problems.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Leonardo76

LV1

2020-01-14 13:46:52

Posts: 5

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2020-01-14

New firmware problems.

2020-01-14 13:46:52

Model: Deco M5

Hardware Version: V2

Firmware Version: 1.4

@Brook

Hi,

I'm in Brazil. I just have updated my deco to 1.4 and now I cannot acess the network, internet keeps crashing. What should I do? How can I downgrade my deco.

thanks.

All lights are green.

My connection is PPPoE.

Internet with another router is normal.

Main Deco keeps the same problem.

Parental control and anti virus are disable.

Best regards

3 Reply

Kevin_Z

2020-01-15 02:57:33

Posts: 21207

Helpful: 4397

Solutions: 2502

Stories: 20

Registered: 2018-12-24

Re:New firmware problems.

2020-01-15 02:57:33

@Leonardo76

Hello, may I know do you have any other router?

If so, you can connect the router to the modem directly and connect the Deco M5 to this router.

In this time, please reconfigure it and select connection type as "Dynamic IP"; after that, please verify the stability and total performance of Deco network.

Good day.

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!