Deco E4 not working and red light on

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Deco E4 not working and red light on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco E4 not working and red light on
Deco E4 not working and red light on
2020-01-31 19:25:57 - last edited 2020-06-06 10:02:51
Model: Deco E4  
Hardware Version: V12
Firmware Version:

Hi, looking for some input and help.

We got the Deco E4 AC1200 about 2 weeks ago to get better coverage in our house.

We have a Fibre Line with a Dynamic IP. So far the Deco E4 worked really well.

However today is suddenly stopped working and the red light is on.

I tried everything - turned it on/off, turned modem on /off, reset it multiple times, switched the two devices agianst each other, changed the cable connecting it to the modem etc.

Also checked with ISP and another Router - there is no fibre problem. when i use another router i get internet and wifi.

 

I can get as far as set up a new network but get the info that tere is a "connectivity problem to the internet". (as mentioned there IS internet when we use anohter router).

The light goes red and that s it.

 

Any ideas?

I m considering returning them as they are only 2 weeks old.

 

Thank you!

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Re:Deco E4 not working and red light on
2020-05-18 21:53:39 - last edited 2020-06-06 10:02:51

@MaggieG 

 

same here, just stopped working not sure why. Did you get an answer? 

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Re:Deco E4 not working and red light on
2020-06-27 11:14:36

@MaggieG Same Problem here. After sucsessful installation of two TP-Link E4R all further trys (4 Stations more) failed all with red flashing! I am very disapointed :-(

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Re:Deco E4 not working and red light on
2021-02-03 10:12:26

Try this, 

Removes the 2nd deco from the app, set up again. It solved mine

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