MR6400 LTE Dropping

MR6400 LTE Dropping
MR6400 LTE Dropping
Saturday
Model: TL-MR6400
Hardware Version: V4
Firmware Version: 1.10.0 0.9.1 v0001.0 Build 190521 Rel.38696n

I have the MR6400 with a Vodafone Spain SIM and the connection drops from time to time after a while it recovers alone, but other times I have to restart the router.

 

Attachment WAN configuration: 

 

 

The current Status:

And the logs with the fail: 

 

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#1
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2 Replies
Re:MR6400 LTE Dropping
Saturday

@Touceda Hi, you can try to manually set up DNS to 8.8.8.8 and 8.8.4.4 in the DHCP module(Advanced>>Network>>LAN settings>>DHCP server).

 

By the way, how often the issue happens? Can you get a stable connection when you use the same SIM card on the phone directly? Do you have other SIM card can be test on this router?

 

Finally, please help to get the system log and the Status page when you lost the internet.

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#2
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Re:MR6400 LTE Dropping
Yesterday

@Marcia.Zhang 

Hi, thanks for your quick response.

It happens the same several times on the same day. I have tested the SIM on the phone and it remains stable without any fall. I have tried with a movistar sim that I have on another router and the same thing happens, which on your router does not drop the connection.

I enclose the current configuration that I have in DHCP:

I attach a txt with the log.

 

Thank you very much for your help. Let's see if we can find a solution.

File:
log.txtDownload
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#3
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