Lost of wireless network from TL-WPA9610 Wifi Extender

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Lost of wireless network from TL-WPA9610 Wifi Extender

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Lost of wireless network from TL-WPA9610 Wifi Extender
Lost of wireless network from TL-WPA9610 Wifi Extender
2020-02-16 08:24:06
Model: TL-WPA9610 KIT  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20170615 Rel.64685

There is frequent lost of wireless network from the extender. During the lost, the LEDs of 2.4 and 5Ghz are off. It will be on again after 10-20 seconds.

 

This happen since the 1st day of usage, I brought it at 02nd Feb 2020.

 

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#1
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Re:Lost of wireless network from TL-WPA9610 Wifi Extender
2020-02-17 12:25:36

@VYip 

 

Hello, what about the wired connection? Does it work normally when wireless connection lost? 

 

Try to log into the web UI of TL-WPA9610 and adjust some wireless settings to improve the wifi performance, like wireless channel and channel width.

https://www.tp-link.com/support/faq/1611/

 

Besides, please update the firmware to the latest one. 

https://www.tp-link.com/support/faq/1614/

 

May it help. 

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Re:Lost of wireless network from TL-WPA9610 Wifi Extender
2020-02-18 02:31:54

@Kevin_Z 

 

I am not sure if wired ethernet affected, need to wait for next time to happen and check. But I could see that before the LEDs of Power, Powerline and Ethernet also disappear for a brieft moment before coming back, similar to power on from the beginning. Hence, I guess the wired connection is also affected.

 

The firmware is up-to-date.

 

While I was trying to switch to different channels and channel width, the problem happened again, I have doubt if this is the cause.

 

 

 

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Re:Lost of wireless network from TL-WPA9610 Wifi Extender
2020-02-18 06:38:28

@VYip 

 

Thanks for your reply. 

 

Try to move them into the same room and take some time to test whether it works well. 

 

And you can disable power saving mode with the tpPLC utility. Below is the instruction:

https://www.tp-link.com/support/faq/2018/ 

 

May it help. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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