Vr400 keeps disconnecting from internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Vr400 keeps disconnecting from internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
28 Reply
Re:Vr400 keeps disconnecting from internet
2020-08-20 11:42:39

@zageng 

My advice to you. Buy another modem and use vr400 as a range extender.

Not worth the effort you spend.

  1  
  1  
#24
Options
Re:Vr400 keeps disconnecting from internet
2020-08-20 20:48:08

@Default-Life 

 

problem still exist on .6 version 

 

Firmware Version:0.6.0 0.9.1 v0070.0 Build 200713 Beta.34548n 

 

 

  0  
  0  
#25
Options
Re:Vr400 keeps disconnecting from internet
2020-08-20 21:40:35

@zageng 

We are having the same problem. It is obvious that there is a problem with the device. And no one is helping to solve the problem. Really pathetic situation

  0  
  0  
#26
Options
Re:Vr400 keeps disconnecting from internet
2020-08-21 16:40:55

@Default-Life 

would you mind replying to messages 

  0  
  0  
#27
Options
Re:Vr400 keeps disconnecting from internet
2020-08-30 06:11:10

@zageng 

Hi, we have another firmware here and if you do not mind, later I will send to you and you could have a check.

Thank you very much.

  0  
  0  
#28
Options
Re:Vr400 keeps disconnecting from internet
2020-08-30 06:25:14

@Saydon 

Hi All,

For others who would have the same issue, please send an email to our support team support@tp-link.com Subject # Forum 201292 Vr400 keeps disconnecting from the internet with the following answers:

  1. What is your current hardware version and firmware version; is it Archer VR400 (EU)V2-20200706?
  2. How long have you had the modem and when did the issue start?
  3. Where are you located and who is your internet service provider?
  4. Please save a picture of the advanced> status page when the internet connection dropped;
  5. Please also save the system logo before you reboot the modem to get the connection back;

We would forward your case to our senior engineers as soon as possible.

Thank you very much for your understanding and support.

  1  
  1  
#29
Options
Re:Vr400 keeps disconnecting from internet
2020-09-04 12:16:12

@Sunshine I've just sent my details in via email.

 

Interestingly I saw some people complaining about VR600 on this forum with similar symptoms. Maybe coincidence.

  0  
  0  
#30
Options
Re:Vr400 keeps disconnecting from internet
2020-09-04 12:18:56

@sc597 please reply to inbox

  0  
  0  
#31
Options
Related Articles