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HS220 Dimmer - not bright enough

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HS220 Dimmer - not bright enough

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS220 Dimmer - not bright enough
HS220 Dimmer - not bright enough
2020-04-01 15:57:46 - last edited 2020-04-01 16:04:23
Model: HS220  
Hardware Version: V1
Firmware Version: 1.5.11

I just purchased (3) new dimmer to replace old non connected dimmers in my kitchen. The old dimmers was able to generate higher light output compaired to the HS220 and it appears the dimming portion is not really working. However, I did connect the (Neutral- White) wire to hot, I don't have any other option. What can I do besides pulling it out and returning it? THX!  

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Re:HS220 Dimmer - not bright enough
2020-04-01 19:45:41
You'd need to run a proper neutral wire to the box to use a smart switch there. I'm not exactly sure what you mean by connecting white to hot but it doesn't sound very safe.
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