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No internet connection

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No internet connection
No internet connection
2020-04-07 11:17:15 - last edited 2020-04-08 03:40:40
Model: M7200
Hardware Version: V2
Firmware Version:

Hi I have a tp-link m7200, It had been working ok but now its saying no internet connection. It has a wifi connection. I have tried an other sim card and still the same.

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Re:No internet connection
2020-04-08 03:35:33 - last edited 2020-04-08 03:40:40

@Hylo 

 

With the same SIM card inserted into the cellphone directly, can you access internet? 

 

Try to log into the web UI of M7200 and show us a screenshot of the status page. Please verify whether this router has obtained valid internet IP address and gateway. 

 

You can create the network profile manually with the APN info to give it a go. Below is the instruction to do that:

https://www.tp-link.com/support/faq/1663/

 

Besides, please ensure that the firmware is up to date. 

 

Good day. 

 

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