I'm having some issues with the BT Home hub, TP-link Tapo app and IP camera.
I can connect the IP camera through the Tapo app without issue.
It is connected to the BThome router as I can see it in the BT Smart Hub Manager \ my network \ my devices.
It's using 2.4 ghz band and I can ping it from my PC.
I have 2 problems:
Problem 1: In the Tapo app. When it is first setup and I can click and view the stream.
However as soon as I come out of the device (still in the app), it disappears from the list of devices, even though the router shows me it's still connected to the network.
What am I missing? Is there something blocking the device access through the app.
Is it my phone? Android?
I can reset the device, go through the initial setup and it appears briefly before disappearing again?
I want to be able to view this outside my home network.
When I am able to connect to device after initial setup. It says that external access is not available.
Is this a port forwarding issue. It recommends that I change my dns to 126.96.36.199, not sure why that would help.
Any advice would be greatly appreciated.