HS 220 can’t connect / connection failure

HS 220 can’t connect / connection failure
HS 220 can’t connect / connection failure
2020-04-28 01:52:45
Model: HS220
Hardware Version: V1
Firmware Version: None

Hi Everyone,

 

Im getting connection failure error when I try to connect my wifi to the switch thru Kasa App.

 

The switch is blinking green and orange and is working fine to turn on/off the lights but its not connecting to my wifi.

 

I have a modem with a 2.4 and 5 Ghz and I already tried to configure connect in both (I know that its just supposed to work on 2.4Ghz but I tried even way).

Well, besides the effort on it.. I haven't succeeded :(.

 

can anybody help me troubleshoot that? 
 

rgds,

 

arthur

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Re:HS 220 can’t connect / connection failure
2020-05-21 08:41:26

@ArthurMartins 

 

If you fail to configure the smart switch, please kindly refer to the FAQ to do the basic troubleshooting:

https://www.tp-link.com/en/support/faq/2229/

 

Good days.

 

 

Best Regards.
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