Here is an version i tried to post to the Dutch TP-link support department onn the website. Ths contact support form first returned an error (!!) and after a seconbd try a blank white page. (luckely i copied the message).
So i am posting it here now for anyone to see.
Hello TP-link support,
I have purhased your Deco M9 plus 3 pack and an additional deco m9 plus unit a few months ago, all in one purchase at Coolblue.nl.
Unfortunately i recently noticed that they had different firmware so i started search online and found en enormous number of threads in this forum about different versions of the M9 deco.
As it turns out i have two different versions (the 3-pack was version 2, the 1-pack was version 1).There are a lot of issues with the differences between these two versions as can be read your own community.
In of of the topics i asked why the firmware updates are not treleased to the v2 although it is already downloadable and tested in the community. There have been a lot of questions anout this subject but unfortunately no answers.
Today i recieved a notification from the TP-link app that a new firmware version 1.40 was available. (the version that was also linked inside the community topic) so i updated.
Disappointment struck me when i noticed that only the V1 deco was updated and not the V2.
This means that none of the improvements, security patches or bug-fixes are available at my network. I network i spend over 450 euro at!!!
So i am very disappointed in the quality of this service. TP-link claims to be an quality manufacturer but the after-sales service really sucks big time. It makes me furious to reed that you just ignore all thos people that have spend
hundreds of dollars/euro's on your premium solution and they don't even get the proper updates. I don't want to do half-backed workarounds with some shady application.
I would have bought some cheap-ass router if i wanted that kind of experience.
I have payed premium for ths solution so i expect a premium support.
Please contact me, i have a right to these updates!!