connection problems DecoP9- Argus Reolink 2

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connection problems DecoP9- Argus Reolink 2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
connection problems DecoP9- Argus Reolink 2
connection problems DecoP9- Argus Reolink 2
2020-06-02 14:09:00 - last edited 2020-07-01 08:39:52
Model: Deco P9  
Hardware Version:
Firmware Version:

I have two argus reolink 2 cameras with solar cell in my garden, both worked perfectly and I got an instant connection via the app. Last week i replaced my old WLAN with a mesh network (tp-link deco p9 - set as access points), since then i have connection problems with both cameras, i never get a connection immediately, but have to press retry 2-3 times in the settings after the message connection failed, only then i get a connection. In the main screen I never managed to get a picture from both cameras at the same time. In an Amazon review I read from 2 other users that there are problems between Argus cameras and TP Link Deco products.  What am I doing wrong?

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Re:connection problems DecoP9- Argus Reolink 2-Solution
2020-06-04 13:56:46 - last edited 2020-07-01 08:39:52

Hello, after I installed the new Deco P9 firmware yesterday everything works fine. 

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Re:connection problems DecoP9- Argus Reolink 2
2020-06-04 12:37:20

@Zaudi 

Hi,

In your case, please help to confirm the following information.
1. How about other devices such as your phones and laptops, can they work properly with the Deco P9?
2. Have you tried to turn off the fast roaming feature on the Deco app?
3. When the problem happens, how about the light on the Deco?
4. Please describe your network diagram in detail.

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Re:connection problems DecoP9- Argus Reolink 2-Solution
2020-06-04 13:56:46 - last edited 2020-07-01 08:39:52

Hello, after I installed the new Deco P9 firmware yesterday everything works fine. 

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