Router showing incorrect Version

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Router showing incorrect Version

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Router showing incorrect Version
Router showing incorrect Version
2020-06-10 20:03:06 - last edited 2020-06-10 20:04:22
Model: Archer C20  
Hardware Version: V4
Firmware Version: 161130

Hi, 

 

The back of my router shows the details as Archer C20(INWISP) Ver 5.0 however while logging to 192.168.0.1, it shows hardware  Version as Archer C20 V4. Can you please let me know how to verify the correct version and if there is any firmware update I can do for India? Thank you! 

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Re:Router showing incorrect Version
2020-06-11 07:01:42

@Harry_C 

 

Hello, thanks for reporting the issue.

 

Archer C20(INWISP) Ver 5.0 seems a customized version for the Indian local market, which means the firmware of the router might be self-designed by the local ISPs.

 

Generally, the support for this customized version will be covered by your ISP, and we don't suggest you upgrade the firmware for C20 V4. You may contact your ISP or  the local support team to confirm.

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