RE200 5GHz NOT connecting to Airtel

RE200 5GHz NOT connecting to Airtel
RE200 5GHz NOT connecting to Airtel
2020-06-12 10:05:06 - last edited 2021-03-08 02:36:20
Model: RE200
Hardware Version: V4
Firmware Version:

Unable to connect 5GHz on RE200 to Airtel modem. Airtel does not allow selection of channel. Firmware is updated. What can I do?

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1 Accepted Solution
Re:RE200 5GHz NOT connecting to Airtel-Solution
2021-03-08 02:35:58 - last edited 2021-03-08 02:47:36

@VarunC @Kartikey 

Hi all, 

This problem is related to the 5Ghz channel on Airtel router. 
Tp-link Range Extenders (EU) version supports : Band1/2/3 on 5Ghz to accord with the results of the CE certification as listed below: 

RE (EU) version 5Ghz Band :

 

V Band1:36-48   (36,40,44,48 )
V Band2:52-64   (DFS) ; 
V Band3:100-140 (DFS);
X Band4:149-165 (149,153,158,161,165);

 

So Airtel router's 5Ghz Wi-Fi channel should on Band 1/2/3 or RE(EU) will not able to detect its 5Ghz. Here are some suggestions for  this issue: 

1. Please contact Airtel support check what is current 5Ghz channel on Airtel router. 
2. Change Airtel router Wi-Fi channel to Band1 Channel 36/40/44/48 if possible. 
(Band 1 is recommended  as Band1 is more stable compared with Band2/3 )
3. Try several reboots on Airtel router until router reverts to a Band 1-3 channel. 

 

If your router is already on Band 1-3 channel, but RE still could not see router's 5Ghz,  please reply with information below: 
1> Model of Router & A photo of 5Ghz channel on your router : 
2> A photo of label / sticker of RE showing country version & Model :  for example RE200 V2 (EU) 

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#33
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31 Replies
Re:RE200 5GHz NOT connecting to Airtel
2020-06-16 08:56:09

@samsinghal 

 

Hello, may I have the model number of the Airtel modem? When you try to connect to its 5GHz on the extender, how many signal bars can you see? Please check and ensure the 5GHz signal is good enough to keep a connection.

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Re:RE200 5GHz NOT connecting to Airtel
2020-09-06 18:37:31

Same issue with me. RE200 is able to detect the 2.4G network of Airtel provided Huawei router but unable to detect 5G SSID. The router model number is HG8145V5. 

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Re:RE200 5GHz NOT connecting to Airtel
2020-09-06 18:38:23
Huawei - HG8145V5
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Re:RE200 5GHz NOT connecting to Airtel
2020-09-07 09:48:31
I am facing the same problem with Airtel modem. Huawei - HG8145V5. When i scan I am able to see the 2.4ghz SSID.. then on the next page the 5GHZ SSID does not show up. so I manually entered the 5ghz SSID of the host router to the tp link tether app. Now I am able to connect to 5Ghz extended network. But the speed is very slow. I am hardly getting 50 MBPS. I am on 200 MBPS line with Airtel, and expecting a minimum of 100 MBPS from the extender. I am Using the Tp link AC750, RE- 305 Can someone please advise on why the speed is so slow ?
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Re:RE200 5GHz NOT connecting to Airtel
2020-09-07 09:53:59

I am attaching a screenshot as well 

File:
Internet Prop Screenshot 1.JPGDownload
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Re:RE200 5GHz NOT connecting to Airtel
2020-09-07 10:05:07

@ManojNair - Thanks for your reply. I tried the manual option as well. However, it doesn't work for me in that mode as well. 

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Re:RE200 5GHz NOT connecting to Airtel
2020-09-11 07:24:53

@Soum 

Hi,

Thank you very much for your patience.

During the setup, the 5Ghz Wi-Fi of HG8145V5 could not be detected by RE200, right?

How about other 5Ghz networks, can they be detected by HG8145V5

Please also try to change the wireless advanced settings on the HG8145V5, such as channel 40 and channel width 40mhz for 5ghz?

Can I have a picture of the bottom label on the HG8145V5?

By the way, have you tried to set up via WPS button?

Thank you very much.

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Re:RE200 5GHz NOT connecting to Airtel
2020-09-11 07:34:18

@ManojNair 

Good day.

Sorry for the delay.

How about the speed from the 2.4ghz on RE305? is the 2.4ghz working well?

Did you have any wired devices and could you please also test the Ethernet speed from RE200?

If the computer is connected to the Airtel Wi-Fi at the same place, what is the 5ghz download speed and how about the link speed as well?

By the way, how far away from the RE305 to the Airtel modem?

Thank you very much.

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Re:RE200 5GHz NOT connecting to Airtel
2020-09-11 14:04:49

@Solla-topee 

Thanks for your response. I can see other 5G networks from the neighbourhood. I tried WPS option but nothing seems to be working for me. As suggested by you, I tried changing Channel Width to 40 MHz. However, the Channel is uneditable & it's in Auto mode. Please find the attached details of the router. 

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Re:RE200 5GHz NOT connecting to Airtel
2020-09-14 03:45:22

@Soum 

Good day.

Thank you for your kind reply.

For your case, we would like to forward your case to our senior engineers, please check your email box.

At the same time, please help us check the following information:

  1. Did you try to hide SSID on HGB145v5?

 

Thank you very much!

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