Intermitant Internet Connectivity issues

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Intermitant Internet Connectivity issues

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Intermitant Internet Connectivity issues
Intermitant Internet Connectivity issues
2020-06-18 19:19:43
Model: Deco P9  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20200513 rel. 52023

So I have had my Deco P9 installed for about a week.

I have them running in AP mode as the router is handling the routing (Virginmedia Superhub 3)

 

Network is as follows

 

ISP---ISPRouter--P9DECO(Master) - - Wifi to other two P9DECO

 

I have reserved an IP address for each deco in DHCP.

 

DHCP leases are set to 7 days.

 

I have the latest firmware from TP-LInk at the time of writing this post.

 

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Problem

 

Every 24 hours or so the master DECO simply loses internet connection. The internet connection is fine as my PC is connected directly to the router.

When I ping the Master P9 Deco from my PC which is connected to the same router I get no response. The Ping drops completely 100% packet loss.

 

I have changed the ethernet cable twice to make sure it is not a cable issue.

 

I have changed the port it is connected to on the router.

 

Only when I power cycle the Master DECO P9 does it respond to PINGS from my PC and is then able to access the internet.

 

There is clearly something fundamentally wrong for a brand new product to be unable to remain active for more than 24hours.

 

I have even factory reset all of the Deco P9 APs. STILL this problem persists.

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Re:Intermitant Internet Connectivity issues
2021-01-18 11:23:54
I have exactly the same issue but on the M5 & have not been able to find any solution to it as yet. Please do let me know if you do.
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