Connectivity issues.

Connectivity issues.
Connectivity issues.
2014-04-17 02:45:37
Region : UnitedKingdom

Model : TD-W8980

Hardware Version : V1

Firmware Version : *Out of box firmware

ISP : Primus


I really don't have a clue as to what went wrong, I've tried multiple fixes and have come short.

I set it all up following the CD packaged with this and upon checking the network adapter it gave me an error message saying *The connection has limited or no connectivity, Please make sure router's DHCP server is enabled*

Now to do this I need to log on to the web client thing where all the routers settings are located, however it won't allow me to do this. See below.

Also when booting, the router makes no attempt at establishing a connection with the internet.
No flashy lights at all, other than the Ethernet

Here is what I'm getting from the cmd prompt *ipconfig /all*

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 08-3E-8E-C7-B5-28
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1A-3E-8E-C7-B5-27
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Net
work Adapter
Physical Address. . . . . . . . . : 08-3E-8E-C7-B5-27
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 30-F9-ED-BE-67-FA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::85f:714f:4908:4b8e%3(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.75.142(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 355531245
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-FE-A3-66-08-3E-8E-C7-B5-27

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{BE3A1809-B2BD-4BD5-A6FD-A8803F738291}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\WINDOWS\system32>

I would really appreciate some insight.

If you need anymore information just let me know.

Thanks.
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#1
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2 Reply
Re:Connectivity issues.
2014-04-23 06:34:31
Sounds like a faulty unit. Did you try a factory reset?
With the modem router powered on, use a pin to press and hold the Reset
button for at least 5 seconds. And the Router will reboot to its factory default settings.
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#2
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Re:Connectivity issues.
2016-02-06 07:06:03
I have the same issues with the same modem. If anyone has connected successfuly to primus, please share a how to
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#3
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