@imikem I have the same problem. For my both satellite devices are shown as disconnected on app, yet they both have green lights on. Same "fix" - unplugging/plugging satellite devices.

And when this happens, the devices connected to these satellite are shown as connected wifi, but couldn't figure out which satellite it connects to.

On that note, since the recent firmware update, my x60s started dropping out very frequently vs when they have the older firmware. Not sure what happened. Do you have the same problem?

I wish I had something different to share with you.  They have gone silent on my ticket now.  This may be my last TP-Link purchase if I do not receive better communication at the very least and a resolution ultimately. 

@imikem 

I have the same issue.

twof of my Decos are showing as disconnected on the app and need to be turned off and on to restart them. Then they show up on the app. 

imikem wrote

Randomly one of my slave units will show in the app in a disconnected state, yet the light remains solid green.  Whenever this occurs, my iOS devices tell me they are unable to connect to the WIFI, but all other devices remain connected and can find the internet with no issues.  The only way I can get rid of the disconnected state is to unplug the unit for 10 seconds and plug it back in. Once done, all iOS devices connect back up and the "disconnected" status in the app changes to online.  Anyone else encounter this?  It happens randomly.  I could go an entire day without it occuring (rare) or it could happen up to four times in one day.

imikem wrote

Randomly one of my slave units will show in the app in a disconnected state, yet the light remains solid green.  Whenever this occurs, my iOS devices tell me they are unable to connect to the WIFI, but all other devices remain connected and can find the internet with no issues.  The only way I can get rid of the disconnected state is to unplug the unit for 10 seconds and plug it back in. Once done, all iOS devices connect back up and the "disconnected" status in the app changes to online.  Anyone else encounter this?  It happens randomly.  I could go an entire day without it occuring (rare) or it could happen up to four times in one day.

This is highly irratating and would love to find an answer to this problem.

Is it related to the firmware?

@imikem Same issue here, started since the latest firmware update. So guess must be fixed in another firmware update. That is if they take this serious and don't just advise "to reset" them, as that doesn't solve the issue. 

@imikem I have exactly the same problem. TP-link need to get this resolved quickly otherwise it will become just like the Netgear Orbi which I recently returned because it kept dropping out. I expect a better response from TP-Link

@TP-Link_Deco 

I'm having difficulty uploading the firmware. It just gets stuck 'uploading' for a long period of time.

Any ideas?