Deco X60 shows disconnected in app, yet unit has a solid green light

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Deco X60 shows disconnected in app, yet unit has a solid green light

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110 Reply
Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-10 12:22:11 - last edited 2020-07-10 12:51:31

@TP-Link_Deco Ok, I thought there was a new firmware since this one.  This one still does not work.  Please see my post #24 on this forum.  Also, please stop marking that beta as a solution.  It does not fix the issue.  I am still rebooting both slave units every morning.

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#33
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-10 13:22:48

@imikem 

It the same beta

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#34
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-10 21:05:15

@imikem hi

I have the sameproblem. 
For me the deco in the bottom is WiFi connected and the other one in the middle is Ethernet connected. I thought that was the problem. Is it always the one in the bottom I mean are both of your decos Wi-Fi connected? :) 

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#35
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-10 21:10:30 - last edited 2020-07-10 21:41:15

Do this beta work in every country like for me in Sweden? (Tp-link often want us customers to use the correct Geographic version.)

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#36
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-11 11:52:12

@SJ2 

 

I've also had exactly the same symptoms with the X60s and with the upload of the .bin getting stuck on the upload.  I closed the browser (Chrome), flushed its cache and a subsequent retry has enabled me to upload the beta of 20200707 ok.  It's been uploaded for just over an hour now, so will see how it goes.

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#37
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-13 01:54:35 - last edited 2020-07-16 17:39:32

@Sematwir 

 

Hello, 

 

Yes, you can try this beta firmware on your Deco X60(EU)_V1, and here is the download link:

https://static.tp-link.com/2020/202007/20200709/Deco_X60_V1_1.2.4_200707_RE_offline.zip

 

This firmware can be uploaded into the Deco X60 via its web UI:

How to Update the Firmware of Deco

Note: It is suggested to restart all the Deco X60 in your network before uploading this beta firmware.

 

After the firmware is uploaded successfully, please monitor the performance and keep me update with the result.

 

Thanks.

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#38
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-14 07:39:31

@TP-Link_Deco I just installed the beta, I will keep you updated. 

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#39
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-14 19:48:32

I just updated too.
I'll share my findings/thoughts here.

:)

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#40
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-15 04:42:22

I'll do the same. Just updated the firmware and will give it a day or two before giving update.

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#41
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-15 11:17:32
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#42
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