Deco X60 shows disconnected in app, yet unit has a solid green light
Randomly one of my slave units will show in the app in a disconnected state, yet the light remains solid green. Whenever this occurs, my iOS devices tell me they are unable to connect to the WIFI, but all other devices remain connected and can find the internet with no issues. The only way I can get rid of the disconnected state is to unplug the unit for 10 seconds and plug it back in. Once done, all iOS devices connect back up and the "disconnected" status in the app changes to online. Anyone else encounter this? It happens randomly. I could go an entire day without it occuring (rare) or it could happen up to four times in one day.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@TP-Link_Deco Ok, I thought there was a new firmware since this one. This one still does not work. Please see my post #24 on this forum. Also, please stop marking that beta as a solution. It does not fix the issue. I am still rebooting both slave units every morning.
- Copy Link
- Report Inappropriate Content
It the same beta
- Copy Link
- Report Inappropriate Content
@imikem hi
I have the sameproblem.
For me the deco in the bottom is WiFi connected and the other one in the middle is Ethernet connected. I thought that was the problem. Is it always the one in the bottom I mean are both of your decos Wi-Fi connected? :)
- Copy Link
- Report Inappropriate Content
Do this beta work in every country like for me in Sweden? (Tp-link often want us customers to use the correct Geographic version.)
- Copy Link
- Report Inappropriate Content
I've also had exactly the same symptoms with the X60s and with the upload of the .bin getting stuck on the upload. I closed the browser (Chrome), flushed its cache and a subsequent retry has enabled me to upload the beta of 20200707 ok. It's been uploaded for just over an hour now, so will see how it goes.
- Copy Link
- Report Inappropriate Content
Hello,
Yes, you can try this beta firmware on your Deco X60(EU)_V1, and here is the download link:
https://static.tp-link.com/2020/202007/20200709/Deco_X60_V1_1.2.4_200707_RE_offline.zip
This firmware can be uploaded into the Deco X60 via its web UI:
How to Update the Firmware of Deco
Note: It is suggested to restart all the Deco X60 in your network before uploading this beta firmware.
After the firmware is uploaded successfully, please monitor the performance and keep me update with the result.
Thanks.
- Copy Link
- Report Inappropriate Content
@TP-Link_Deco I just installed the beta, I will keep you updated.
- Copy Link
- Report Inappropriate Content
I just updated too.
I'll share my findings/thoughts here.
:)
- Copy Link
- Report Inappropriate Content
I'll do the same. Just updated the firmware and will give it a day or two before giving update.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 18505
Replies: 110