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TL-MR6400(APAC) SIM Internet Connection Keep Drop

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TL-MR6400(APAC) SIM Internet Connection Keep Drop

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-MR6400(APAC) SIM Internet Connection Keep Drop
TL-MR6400(APAC) SIM Internet Connection Keep Drop
2020-06-30 09:52:37
Model: TL-MR6400  
Hardware Version: V3
Firmware Version: 1.2.0 0.9.1 v0001.0

Gd Day Everyone,

 

I'm facing the internet disconnecting every 3~4 hours and the only solution is to reboot it.

 

I had updated the firmware version as well but the issue still there.

 

Is there anyone can help?

 

Internet vendor: Unifi Air

 

300Mbps Wireless N 4G LTE Router
Model: TL-MR6400(APAC) Ver:3.0

 

Firmware Version:1.2.0 0.9.1 v0001.0 Build 191223 Rel.75067n
Hardware Version:TL-MR6400 v3 00000001

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#1
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7 Reply
Re:TL-MR6400(APAC) SIM Internet Connection Keep Drop
2021-02-02 04:32:38 - last edited 2021-02-02 05:42:09

@Yon_Ap Same here, I am using unifi mobile prepaid in Malaysia

 

Model: TL-MR6400(APAC) Ver:3.0

Firmware Version:1.3.0 0.9.1 v0001.0 Build 200402 Rel.63263n
Hardware Version:TL-MR6400 v3 00000002

 

@Kevin_Z I have read thru many threads for this issue, please answer my questions below:

 

1. May I know why TL-MR6400(APAC)_V3_191223 is listed as latest firmware in Malaysia? because my router comes with firmware Build 200402 which looks newer than 191223.

 

2. Also would like to know this beta driver https://static.tp-link.com/2020/202004/20200403/LTE_GATEWAYv3_1.2.0_0.9.1_up_boot(200402)_2020-04-02_17.28.07.zip is also not as new as my current firmware version right? (1.2.0 0.9.1 vs 1.3.0 0.9.1). So I can expect my current firmware has all the patches and fixes in the beta driver except the band lock feature right?

 

3. Let's say there's fix for this issue after I tried all available firmware, can I refund or addon money for another model? I just bought from official TPlink on shopee and under warranty coverage.

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#2
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Re:TL-MR6400(APAC) SIM Internet Connection Keep Drop
2021-02-04 10:16:22

@SpacingOut @Yon_Ap 

 

Please update to the latest beta firmware here, then confirm if you still have an issue, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:TL-MR6400(APAC) SIM Internet Connection Keep Drop
2021-02-07 17:14:06

@Kevin_Z 

 

Please read again my description, the firmware in your reply is the same with the one come along as my router shipped.

 

However I have reinstall the firmware from your link and the issue still same, nothing being fixed or enhanced.

 

Please reply my 3rd question whether I can refund or addon money for another model. Thanks

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#4
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Re:TL-MR6400(APAC) SIM Internet Connection Keep Drop
2021-02-08 03:33:24

@SpacingOut 

 

Hi, we TP-Link as the manufacture doesn't provide any refund or return for the products sold in the market, you need to contact the reseller to request this if they are willing to provide.

 

Back to the issue you are reporting again, you are not on the latest beta firmware, check this please:

TL-MR6400(APAC)_V3

https://static.tp-link.com/beta/2021/202102/20210201/LTE_GATEWAYv3_1.3.0_0.9.1_up_boot(210129)_2021-02-01_16.25.31_beta.zip

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:TL-MR6400(APAC) SIM Internet Connection Keep Drop
2021-02-08 03:42:36

@Kevin_Z 

 

so you mean the firmware version below isnt the latest? I have tried reflash and it is still same. Please point out the difference and provide the version number in same format, much appreaciated.

 

Firmware Version:1.3.0 0.9.1 v0001.0 Build 200402 Rel.63263n

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#6
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Re:TL-MR6400(APAC) SIM Internet Connection Keep Drop
2021-08-18 08:08:37
Hello, Kevin. Can I also ask for the latest version of MR6400(EU) V3 latest firmware? Or can you give me the link of it? Much appreciated.
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#7
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Re:TL-MR6400(APAC) SIM Internet Connection Keep Drop
2022-02-16 14:19:07 - last edited 2022-02-16 14:24:04

I'm in Taiwan with V3 hardware. 

Used out of the box for 2 years with Chunghwa telecom SIM and never had a disconnect problem

Then recently switched to Gtnet and was getting the disconnect issues many times a day

 

Flashed the firmware with LTE_GATEWAYv3_1.3.0_0.9.1_up_boot(210129)_2021-02-01_16.25.31_beta.bin

https://community.tp-link.com/en/home/forum/topic/232022?page=2

 

called Gtnet and got the APN settings. They were different than the one the router fetched automatically from network.

Made a new profile manually with those settings

 

Set band A and band B to the same band38 (basic tab). Disabled Roaming (advanced tab).

It's been working like a charm since

 

 

 

 

 

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#8
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Information

Helpful: 2

Views: 2192

Replies: 7

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