Internet speeds

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Internet speeds

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Internet speeds
Internet speeds
2020-07-29 08:05:40
Model: Deco M4  
Hardware Version:
Firmware Version:

I would like to know why my deco connected to my router sends out the max of my internet mbps that is 250mbps and in the room next door only 4 meters away and through 1 wall when i check the speed test while connected through the same deco device it goes down to 15 mbps? In the room next door again that in in the same storey and yet again 4 meters away i placed my second deco and when i go into that room it connects to it automatically . Upon a speed test its showing 10mbps. I bought this setup for me to have flawless and powerful internet through all my house as stated that they do! And not having the same speeds etc just as i was before when using homeplugs as repeaters to provide wifi in places that are not accessable with my main router . 

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#1
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3 Reply
Re:Internet speeds
2020-07-30 06:13:47

@Ryanpisani138 

 

Hello, sorry about that.

 

Please help verify more details and we will try to figure it out ASAP:

 

1. What is the current network topology/layout? Are there two Deco M4 units in your network, how are they connected?

 

2. With your computer connected to the modem directly, please verify the actual speed you can get via speedtest.net. Also, please confirm the wired link speed as the instruction below:

https://www.tp-link.com/support/faq/2265/

 

3. Please then connect your computer to the main deco and test the speed you can get from it via speedtest.net as well and check the wired link speed.
Note: Please show us a screenshot of the speed test result.

 

4. Additionally, please refer to the below troubleshooting to check the QoS settings on the Deco app again:

https://www.tp-link.com/en/support/faq/2429/#case%201  (Case 1)

 

After that, please run the speed test again and check whether it improves.

 

Good days.

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#2
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Re:Internet speeds
2020-07-30 16:28:38

@TP-Link_Deco Hey, i'm having t'he same problema. All my devices connectes trough deco (m4 and m3w) are experiencing very poor connectin speed. 

 

I test directly wired to my gateway and the tests results are t'he expected (50 / 50). Connected to any Deco on my home (1 M4 and 3 M3W) the rates are 20/10, 10/5, 20/20 some times. I've dones the tests directly to my main deco, 1 meter distance without walls.

 

I haver the same problem with any device connected to the Network.

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#3
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Re:Internet speeds
2020-08-03 08:07:31

@dfilba 

 

Hi,

 

Are there 1 M4 and 3 M3W Deco units in your network? How are they connected to each other, please show us the detailed network layout and we will help investigate?

 

Who is your ISP and what kind of modem are you using in the network? Is the main Deco working as a router or an Access Point?

 

What if you only connect the main Deco to the gateway modem and leave other Decos disconnected, connect a computer to the main Deco directly, please confirm what is the actual speed on the computer?

 

Please refer to the below FAQ to narrow down the issue:

What can I do if I have a slow speed when connecting to the Deco network?

 

Thanks.

 

 

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#4
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