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Archer c9 router won't turn on

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Archer c9 router won't turn on

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Archer c9 router won't turn on
Archer c9 router won't turn on
2020-07-31 19:40:54 - last edited 2020-08-03 06:19:15
Model: Archer C9  
Hardware Version: V4
Firmware Version:

 

 

 

Woke up to no wifi and saw my router had a single red light on the connectivity indicator (that planet shaped one in the center)

Power cycled it and got this :

 

http://imgur.com/gallery/AMCCgnt

 

Won't even go into recovery mode.

never updated firmware.

device is on a desk so no overheating issues

Any thing I can do to save it?

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1 Accepted Solution
Re:Archer c9 router won't turn on -Solution
2020-08-03 06:19:11 - last edited 2020-08-03 06:19:15

@Dannnnnnnnn 

 

Hello,

 

Sorry that we cannot open the link you attached.

 

Do you still use the original power adapter? Was there any power cut or bad weather before it stops working? 

 

Try one more time to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version? You may try to use the TFTP firmware recovery to see if it helps:

https://community.tp-link.com/en/home/stories/detail/582

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

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Re:Archer c9 router won't turn on -Solution
2020-08-03 06:19:11 - last edited 2020-08-03 06:19:15

@Dannnnnnnnn 

 

Hello,

 

Sorry that we cannot open the link you attached.

 

Do you still use the original power adapter? Was there any power cut or bad weather before it stops working? 

 

Try one more time to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version? You may try to use the TFTP firmware recovery to see if it helps:

https://community.tp-link.com/en/home/stories/detail/582

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
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