Router dead during fault upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Router dead during fault upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router dead during fault upgrade
Router dead during fault upgrade
2020-08-06 15:11:12 - last edited 2020-08-07 05:42:45
Model: Archer C9  
Hardware Version: V3
Firmware Version:

The router not responding after fault upgrade, during upgrade it stay static at about 30%, after restart, it is not connecting to both tplinkwifi.net, nor 192.168.0.1. 

i tried to follow the steps in the manual but unfortunately the step of accessing 192.168.0.1 was not succeful. the only blue line in the router is the two arrows visversa. 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Router dead during fault upgrade-Solution
2020-08-07 05:42:40 - last edited 2020-08-07 05:42:45

@alaba1 

 

Hi,

 

Do you still use the original power adapter?

 

Try one more time to hard reset it by holding the reset button or hole for 10s.

 

It is suggested to refer to the guide below to do a firmware recovery:
https://community.tp-link.com/en/home/stories/detail/582
 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Router dead during fault upgrade-Solution
2020-08-07 05:42:40 - last edited 2020-08-07 05:42:45

@alaba1 

 

Hi,

 

Do you still use the original power adapter?

 

Try one more time to hard reset it by holding the reset button or hole for 10s.

 

It is suggested to refer to the guide below to do a firmware recovery:
https://community.tp-link.com/en/home/stories/detail/582
 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 948

Replies: 1

Related Articles