tpcamera can’t connect to NC450 after upgraded to iOS 14

tpcamera can’t connect to NC450 after upgraded to iOS 14
tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-18 17:04:52 - last edited 2 weeks ago
Model: NC450
Hardware Version: V2
Firmware Version: 1.5.2

Hello, i had just updated my iPhone and iPad to iOS 14 yesterday but after the upgrade both devices are no longer connect to my NC450 cameras from the tpcamera app. It will just keep waiting to connect to the cameras in the app. I have no problem connecting to my cameras in tpcamera with my other iPhone still using iOS 13.7. I had tried many times with all 3 devices and have the same results, work in iOS 13.7 but not in iOS 14. I even restarted all my cameras few times but same result. Appreciate any help or suggestions from Tp-link or anyone. Thank you 

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1 Accepted Solution
Re:tpcamera can’t connect to NC450 after upgraded to iOS 14-Solution
3 weeks ago - last edited 2 weeks ago

Hi All, pls install the new updated up v3.1.13. my iPad now is working. thanks to TP Link team! Appreciate the support!!

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33 Replies
Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-18 22:57:02

@AKO2020 I have the same problem 😡  TP Link please fix this ASAP

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-19 10:45:55

@AKO2020 

 

Same issue, both my NC220 and 450 won't connect after iOS14 update. Have resetted the cameras, deleted and re-added them, reinstalled the app, basically tried everything all I get is the spinning trying to connect icon in the app.

 

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-19 13:00:30

@AKO2020 Same here. even Reset my Network settings and disabeled the NEW(!!!) Private Address option in WiFi settings.

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-19 15:27:28

@AKO2020 


Hi.

I Have the same issue.

If you connect with the NC450 in LTE connection, it's works.

but in WIFI Connection doesn't works.

 

We should wait Upgrade from TpCamera App upgrade

Regards

 

 

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-19 16:06:06

@AKO2020 

 

i had finally found the solution when i trying different settings on iPhone. You have to goto iPhone Setting -> find tpcamera and turn off the 'Local Network' option then the camera will work again. 

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-19 16:15:38

@AKO2020 Thank you!!! it WORKS!

 

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-19 16:43:34

@AKO2020 Thank you ! 

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-20 15:41:10

@AKO2020 Thanx m8 it works yes

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#10
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-21 02:06:37

@BlAsTriX Hrmmm this isnt working for me.... anyone else have this issue after turning off the local network?

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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-21 02:35:50

@fillyp 

yep didn't work for me straight away either, I deleted and reinstalled the app and re-added the cameras, then turned off local network. Might just have to play around a bit, they certainly need to update the app as the last update was a year ago!

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