Camera moves to default position on restart

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Camera moves to default position on restart

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Camera moves to default position on restart
Camera moves to default position on restart
2020-09-21 14:50:43 - last edited 2020-09-22 01:37:00
Model: Tapo C200  
Hardware Version: V1
Firmware Version:

Whenever the camera restarts, it moves to its default position. Is there a way to automatically move to the last viewing position or to a preset position when the device restarts?

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#1
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1 Accepted Solution
Re:Camera moves to default position on restart-Solution
2020-09-22 01:36:53 - last edited 2020-09-22 01:37:00

@avisekjena 

Good day.

Thank you very much for your feedback.

Till now, the Tapo camera does not support the preset position yet, and it is a kind of inconvenience.

We have already reported your feedback to our senior engineers for further evaluation.

For further updated news, please keep attention to our official website;

 

Thank you very much for your cooperation and support.

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#2
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9 Reply
Re:Camera moves to default position on restart-Solution
2020-09-22 01:36:53 - last edited 2020-09-22 01:37:00

@avisekjena 

Good day.

Thank you very much for your feedback.

Till now, the Tapo camera does not support the preset position yet, and it is a kind of inconvenience.

We have already reported your feedback to our senior engineers for further evaluation.

For further updated news, please keep attention to our official website;

 

Thank you very much for your cooperation and support.

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#2
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Re:Camera moves to default position on restart
2020-11-20 07:51:43

@Solla-topee When will this feature be in place? Power failure causes cameras to go to default!

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#3
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Re:Camera moves to default position on restart
2020-11-20 07:54:29

@Bob-frog 

Latest firmware update, most likey a week back, has solved this.

 

You could try updating too.

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#4
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Re:Camera moves to default position on restart
2020-11-27 07:46:54

@avisekjena 

 

Hey Were you able to set the default position? I don't see an option to do this in The camera app. 

 

Please let me know what the process for getting this done is. 

 

Regards 

Akeel 

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#5
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Re:Camera moves to default position on restart
2020-11-27 08:01:43

@AkeelF 

 

There is no option in the app to set the default position so far.

 

While the camera is on, you can Pan and Tilt using the app, till you reach the desired position.

 

Now, if you turn off the camera and then switch on, camera will do its roundabout tests and return to the above position.

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#6
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Re:Camera moves to default position on restart
2021-02-18 22:22:57

@avisekjena it's not working in my C200 sad

 

Every restart of the camera set it on the default position not into the last one.

 

Could someone give me an advice? What can I do?

 

HW Version: 1.0

Firm. version: 1.0.17 Build 201111

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#7
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Re:Camera moves to default position on restart
2021-02-19 12:45:02

@PitK14 that's strange.

 

Same Hardware version, but I am running 1.0.16

Now I am afraid to upgrade to 1.0.17.

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#8
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Re:Camera moves to default position on restart
2021-02-22 00:04:25

@avisekjena you can update without problems.

 

Everything went wrong when I changed my wifi password and I had to updated it on my c200. From that moment, every time that the camera restart it moved to default position.

 

This is the good point: After doing A HARD RESET, everything is working fine again.

 

;)

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#9
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Re:Camera moves to default position on restart
2021-06-08 06:06:09

@Solla-topee Is this resolved yet? I just got a C210 a few days ago and planning to mount it upside down on the ceiling. But with its default position, the camera is pretty much pointing to the ceiling everytime it does a restart.

 

If we can't override the default position, that will mean the "motion detection", "Auto reboot" etc are pretty useless already. Like someone pointed it out in the event of power failure, the camera will point at the angle not serving the intended purpose anymore

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#10
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