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AC 1200 Wan Disconnecting for seconds during the day (This is not the AC50 )

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AC 1200 Wan Disconnecting for seconds during the day (This is not the AC50 )

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AC 1200 Wan Disconnecting for seconds during the day (This is not the AC50 )
AC 1200 Wan Disconnecting for seconds during the day (This is not the AC50 )
2020-10-11 16:36:57 - last edited 2024-06-11 08:06:31
Tags: #Network Connectivity
Model: Archer C1200  
Hardware Version: V2
Firmware Version: 2.0.2 Build 20180118 rel.38979

(This is not the AC50 ) I couldn't find the AC1200 Model to start the thread.

 

Soo ive been using this AC1200 and randomly i get Wan Status in the LED as Orange and for a few seconds a get no internet.

 

Ive tried everything, powercycle, factory reset everything and it always happens.

 

Im using this router as my main and the Operator one in Bridge Mode.

 

 

This is my log (It was after i connected my smartphone to the wifi that it gave me those errors)

 

Hardware Version: Archer C1200 v2.0
Software Version: 2.0.2 Build 20180118 rel.38979

2020-10-11 16:26:05 led-controller[688]: <6> 288051 Start to run WAN1_ON
2020-10-11 16:26:05 led-controller[688]: <7> 288004 WAN1_ON is found
2020-10-11 16:26:05 led-controller[688]: <7> 288003 Led rule name is WAN1_ON
2020-10-11 16:26:05 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:26:05 led-controller[688]: <6> 288051 Start to run WAN0_OFF
2020-10-11 16:26:05 led-controller[688]: <7> 288004 WAN0_OFF is found
2020-10-11 16:26:05 led-controller[688]: <7> 288003 Led rule name is WAN0_OFF
2020-10-11 16:26:05 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:25:49 led-controller[688]: <6> 288051 Start to run WAN1_OFF
2020-10-11 16:25:49 led-controller[688]: <7> 288004 WAN1_OFF is found
2020-10-11 16:25:49 led-controller[688]: <7> 288003 Led rule name is WAN1_OFF
2020-10-11 16:25:49 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:25:49 led-controller[688]: <6> 288051 Start to run WAN0_ON
2020-10-11 16:25:49 led-controller[688]: <7> 288004 WAN0_ON is found
2020-10-11 16:25:49 led-controller[688]: <7> 288003 Led rule name is WAN0_ON
2020-10-11 16:25:49 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:25:27 led-controller[688]: <6> 288051 Start to run WAN1_ON
2020-10-11 16:25:27 led-controller[688]: <7> 288004 WAN1_ON is found
2020-10-11 16:25:27 led-controller[688]: <7> 288003 Led rule name is WAN1_ON
2020-10-11 16:25:27 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:25:27 led-controller[688]: <6> 288051 Start to run WAN0_OFF
2020-10-11 16:25:27 led-controller[688]: <7> 288004 WAN0_OFF is found
2020-10-11 16:25:27 led-controller[688]: <7> 288003 Led rule name is WAN0_OFF
2020-10-11 16:25:27 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:24:49 led-controller[688]: <6> 288051 Start to run WAN1_OFF
2020-10-11 16:24:49 led-controller[688]: <7> 288004 WAN1_OFF is found
2020-10-11 16:24:49 led-controller[688]: <7> 288003 Led rule name is WAN1_OFF
2020-10-11 16:24:49 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:24:49 led-controller[688]: <6> 288051 Start to run WAN0_ON
2020-10-11 16:24:49 led-controller[688]: <7> 288004 WAN0_ON is found
2020-10-11 16:24:49 led-controller[688]: <7> 288003 Led rule name is WAN0_ON
2020-10-11 16:24:49 led-controller[688]: <7> 288001 Receive data length = 132
2020-10-11 16:18:20 locale[28683]: <6> 283051 Language is changed to 'pt_PT'
2020-10-11 16:18:20 locale[28683]: <7> 283002 Explorer language is 'pt_PT'
2020-10-11 16:18:06 locale[28498]: <6> 283051 Language is changed to 'pt_PT'
2020-10-11 16:18:06 locale[28498]: <7> 283002 Explorer language is 'pt_PT'
 

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Re:AC 1200 Wan Disconnecting for seconds during the day (This is not the AC50 )
2020-10-12 07:40:01

@Bruno-TP 

 

Hello, thanks very much for the detailed log you provided. Please help confirm some more details and we will try to figure it out:

1. May I know who is your ISP? What are the network bandwidth and connection type provided by your ISP?

2. When the internet drops on the C1200, does it show the WAN port unplugged or any error on its web interface status page? Is there still a WAN IP address on the C1200 when the internet becomes orange? What is it?

3. Ensure the cable between the C1200 and your ISP modem is good, try with another cat5e or cat6 cable if necessary. Please confirm how did you recover the internet connection on the C1200, do you need to reboot the C1200 or unplug the Ethernet cable on its WAN or just wait and it will recover automatically?

If this makes no difference, please send us the whole system log on the C1200 showing this connect-disconnect-connect issue, don't restart it when it disconnected from the internet, just login to the web interface and save the log and sent it to us, thanks.

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#2
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Re:AC 1200 Wan Disconnecting for seconds during the day (This is not the AC50 )
2020-10-12 12:18:01 - last edited 2020-10-12 15:37:51

1. NOS in Portugal 500/100  2. Sometimes it shows 0.0.0.0 on the ip but other times it is just for a few seconds and it doesnt even have time to drop the WAN Values. 3 The cables are all cat6 and new and ive tested with others aswell (cat5e), I dont need to do nothing to recover the internet it the orange Wan Light goes back to green after a few seconds or 1 to 2 minute max. Ill leaver a download link to my entire log of today and its visibile that every hour or soo the Wan goes Off. https://gofile.io/d/lAddlK

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#3
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Re:AC 1200 Wan Disconnecting for seconds during the day (This is not the AC50 )
2021-10-27 14:41:48

 

Hello, I join the question because I have the same problem and the logs from my ac1200 are identical

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#4
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