Wireless thermostat cannot connect after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wireless thermostat cannot connect after firmware update
Wireless thermostat cannot connect after firmware update
2020-10-12 22:37:13 - last edited 2020-10-16 09:27:30
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.4.3

After fiwmare update my wireless thermostat cannot connect anymore to the network. 

I remember having seen some notes about changes in default protocol settings that could result in issues with old devices in the pre-update description; however i cannot find this information anymore. 

 

Any suggestion about how to fix it?

 

also.. TP-LINK, why the information about the changes in each firmware version is not readily available in your website??? 

 

L. 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Wireless thermostat cannot connect after firmware update-Solution
2020-10-16 09:27:11 - last edited 2020-10-16 09:27:30

@LoPonci 

 

Hello, I assume you are referring to this post?

https://community.tp-link.com/en/home/forum/topic/227662

 

If your wireless thermostat cannot connect anymore, I'm afraid you need to change the security back to the mixed one.

Please leave me a message if I haven't seen your post and your issue is quite urgent!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Wireless thermostat cannot connect after firmware update-Solution
2020-10-16 09:27:11 - last edited 2020-10-16 09:27:30

@LoPonci 

 

Hello, I assume you are referring to this post?

https://community.tp-link.com/en/home/forum/topic/227662

 

If your wireless thermostat cannot connect anymore, I'm afraid you need to change the security back to the mixed one.

Please leave me a message if I haven't seen your post and your issue is quite urgent!
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 319

Replies: 1

Related Articles