update firmware deco e4

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update firmware deco e4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
update firmware deco e4
update firmware deco e4
2020-10-13 11:54:05 - last edited 2020-10-15 03:57:00
Model: Deco E4  
Hardware Version: V1
Firmware Version: 1.4.1

Trying to update to firmware 1.4.2 and failed with this message: 

Upgrade failed. Please select the latest version of firmware to upgrade.

 

anyone else experiencing the same?

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#1
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1 Accepted Solution
Re:update firmware deco e4-Solution
2020-10-15 03:56:56 - last edited 2020-10-15 03:57:00

@armanto 

 

Hello, thanks for asking.

 

If you failed to upgrade to the latest firmware for your Deco E4, please refer to the troubleshooting below:

https://www.tp-link.com/support/faq/2301/

 

May it help~

Wi-Fi 7 Launch Replay: https://www.tp-link.com/us/wifi7/event | Leave me a message with any Urgent Requests, or Simply Feel Left Out
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#2
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Re:update firmware deco e4-Solution
2020-10-15 03:56:56 - last edited 2020-10-15 03:57:00

@armanto 

 

Hello, thanks for asking.

 

If you failed to upgrade to the latest firmware for your Deco E4, please refer to the troubleshooting below:

https://www.tp-link.com/support/faq/2301/

 

May it help~

Wi-Fi 7 Launch Replay: https://www.tp-link.com/us/wifi7/event | Leave me a message with any Urgent Requests, or Simply Feel Left Out
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#2
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Re:update firmware deco e4
2020-10-16 07:13:05

@TP-Link_Deco I tried it. and it's not working

 

I even go to the web interface of the remote/slaves deco. and still got some error message

 

 

 

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#3
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Re:update firmware deco e4
2020-10-16 09:07:53

@armanto 

 

Hi, have you tried to check if you can get the new firmware update notice on your Deco app? If yes, you may just update the firmware via the Deco app.

 

BTW, the latest version for the Deco E4 should be 1.4.3, not 1.4.2, please confirm you downloaded the correct firmware.

Wi-Fi 7 Launch Replay: https://www.tp-link.com/us/wifi7/event | Leave me a message with any Urgent Requests, or Simply Feel Left Out
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#4
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Re:update firmware deco e4
2020-12-28 07:36:00

@TP-Link_Deco hello.. I've tried to update using 1.4.3 , same problem. can't upgrade

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Re:update firmware deco e4
2020-12-28 07:49:21

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#6
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Re:update firmware deco e4
2020-12-28 08:22:43

@armanto 

Good day,

Thank you very much for your kind reply.

After checking with the engineers, the current firmware you have is the specialized firmware for Bangladesh in order to support band 4 channels of 5Ghz.

So may I know where you got this firmware and why did you want to update the firmware to be the latest one or is there any specific issue?

Thanks a lot for your understanding and support.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#7
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Re:update firmware deco e4
2020-12-28 14:40:06

@TP-Link no issue so far. Just want to update my deco to use the latest firmware.

 

 

I got the firmware from the tp-link site

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#8
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Re:update firmware deco e4
2020-12-28 15:58:40

@armanto I would laso like to know, I have the same probelm, but I cant find anyway on the Support site to downlaod any firmware file, and why doebst it just work when you select Upgrade, from the App?

I am on 1.4.2 and need to go to 1.4.3 as my Iphone is reporting "Weak Security"; This is not why I paid good money for, to have a weak and vulnerable network......

Hope TP-Link provides some answers soon.

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