I can't read SMS with last firmware

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I can't read SMS with last firmware

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I can't read SMS with last firmware
I can't read SMS with last firmware
2020-10-25 14:32:47 - last edited 2020-12-04 10:09:26
Model: Archer MR200  
Hardware Version: V4
Firmware Version: 1.17.0 0.9.1 v0001.0 Build 200526 Rel.36799n

Hello,

 

a month ago I noticed never updated the firmware since I bought my 4G router, so I proceeded to check for updated. Obviously there was something new, so I updated to the last firmware, the 1.17.0 0.9.1 v0001.0 Build 200526 Rel.36799n

Starting since that moment, I was not more able to see the SMS. I can see pages, I can see that there are new SMS, but I can't see the SMS. It is clearly visible in this screenshot.

 

 

What I have to do to fix the issue?
 

Thanks.

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#1
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1 Accepted Solution
Re:I can't read SMS with last firmware-Solution
2020-12-04 06:40:20 - last edited 2020-12-04 10:09:26

Hi @Bonnie1, if you cannot check SMS inbox on your MR200 anymore, please check the below beta firmware:

MR200(EU) V4: https://static.tp-link.com/2020/202009/20200914/LTE_GATEWAY_1.17.0_0.9.1_up_boot(200901)_2020-09-03_19.16.51.zip

 

@Giulio 

When you try to upgrade the firmware, have you unzipped the file downloaded from the above link? You should choose the .bin file to upgrade. Also, please verify if your MR200 an EU version or not, which can be found on the label. Thanks.

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#8
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11 Reply
Re:I can't read SMS with last firmware
2020-10-29 03:42:44

@Giulio 

Good day,

Thanks for your time and patience.

There would be a beta firmware to fix this issue and please have a check of your message box.

Please feel free to update here with further news.

Thanks a lot.

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#2
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Re:I can't read SMS with last firmware
2020-10-29 10:44:25

@Sunshine thanks for the reply, but due I use that router for work I prefer do not install a beta version. When do you will fix it definitely? When an official release will be done?

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#3
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Re:I can't read SMS with last firmware
2020-11-07 18:23:36

@Sunshine I can't believe that I still can't read no-one new SMS on my 4G router. I hope that you understand that the mobile provider usually uses SMS to communicate if there are some problems with the SIM. So for me it's a serious problem!

I have 4 SMS that I can't read right now. So now I'm asking to myself if TP-Link is the right brand for me or not. Because in this moment I think that it is not. Maybe Would I must have choose another brand for a 4G router?

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#4
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Re:I can't read SMS with last firmware
2020-12-03 10:57:14

@Giulio Having the same issue as you, and here I see many others have the same problem. TP-Link has a beta firmware that fixes it, but it's in beta for a long time.

 

My next brand won't be TP-LINK at all.

 

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#5
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Re:I can't read SMS with last firmware
2020-12-03 10:59:16
I'll be happy to get the beta firmware to try, but this is in beta for a long time, it should be stabilized and released ASAP, not being able to see SMS msgs is a core feature you are breaking for too long.
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#6
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Re:I can't read SMS with last firmware
2020-12-03 11:00:47

@Bonnie1 the beta didn't work in my case. Take a look here.

 

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#7
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Re:I can't read SMS with last firmware-Solution
2020-12-04 06:40:20 - last edited 2020-12-04 10:09:26

Hi @Bonnie1, if you cannot check SMS inbox on your MR200 anymore, please check the below beta firmware:

MR200(EU) V4: https://static.tp-link.com/2020/202009/20200914/LTE_GATEWAY_1.17.0_0.9.1_up_boot(200901)_2020-09-03_19.16.51.zip

 

@Giulio 

When you try to upgrade the firmware, have you unzipped the file downloaded from the above link? You should choose the .bin file to upgrade. Also, please verify if your MR200 an EU version or not, which can be found on the label. Thanks.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#8
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Re:I can't read SMS with last firmware
2020-12-04 08:08:49

@Kevin_Z this beta version fixes it. I prefer you to finally release it as a stable version.

 

Giulio make sure to unzip the file and upload the .bin inside

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#9
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Re:I can't read SMS with last firmware
2020-12-04 09:47:24

@Bonnie1 

 

Good to know that. Yes, we would push our developer to make it public and official, while we cannot provide an ETA now, sorry for that.

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#10
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Re:I can't read SMS with last firmware
2020-12-04 10:09:16

@Bonnie1 I installed the .bin file and now it fixed the issue.

 

But I'm partially happy. Happy because I fixed the issue. Not happy because I can't believe that TP-Link doesn't provide fixes quickly in cases like this. It's absurd that I had to create an account in a forum to find for a fix for an issue like this. I lost a lot of time!

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#11
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