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Laptop Clients Won't Connect to AX1500 Extender

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Laptop Clients Won't Connect to AX1500 Extender

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Laptop Clients Won't Connect to AX1500 Extender

2020-10-30 17:03:21 - last edited 2020-11-02 01:13:57

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Registered: 2020-10-30

Laptop Clients Won't Connect to AX1500 Extender

2020-10-30 17:03:21 - last edited 2020-11-02 01:13:57

Model: Archer AX1500

Hardware Version: V1

Firmware Version: 1.0.8 Build 20200730 Release 154345

Pretty simple (in theory) question. I can't get any of my laptops to log on to the extender. I have quadruple checked passwords and have tried on 2.4 and 5 and have updated firmware to latest version. Anybody else had this problem. Otherwise everything seems fine-linked to my main router, i can change passwords, log in to device via app, etc.

I haven't done reset yet though next on my list if i don't get any other advice here.

Thanks in advance for any help.

Tom

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#1

1 Accepted Solution

2020-11-02 01:13:52 - last edited 2020-11-02 01:14:30

Posts: 13344

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Registered: 2020-05-19

Re:Laptop Clients Won't Connect to AX1500 Extender-Solution

2020-11-02 01:13:52 - last edited 2020-11-02 01:14:30

Good day,

Thanks a lot for your time and patience.

Is the model number of your range extender RE505x?

What Is the model number of your laptop and how about the built-in wireless adapter? is it Intel?

Have you seen this post?

https://community.tp-link.com/en/home/forum/topic/234452

Thank you very much.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

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#2

2 Reply

2020-11-02 01:13:52 - last edited 2020-11-02 01:14:30

Posts: 13344

Helpful: 2295

Solutions: 1924

Stories: 8

Registered: 2020-05-19

Re:Laptop Clients Won't Connect to AX1500 Extender-Solution

2020-11-02 01:13:52 - last edited 2020-11-02 01:14:30

Good day,

Thanks a lot for your time and patience.

Is the model number of your range extender RE505x?

What Is the model number of your laptop and how about the built-in wireless adapter? is it Intel?

Have you seen this post?

https://community.tp-link.com/en/home/forum/topic/234452

Thank you very much.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

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#2

LV1

2020-11-16 17:45:15

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Registered: 2020-10-30

Re:Laptop Clients Won't Connect to AX1500 Extender

2020-11-16 17:45:15

@Solla-topee Thanks very much.. that was the issue. I was on Lenovo P50 with Intel Wireless. I originally didn't that solved it but it was due to me not rememembering that i had changed the password to a different one.

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#3