archer VR2800, please configure DNS manually
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once i start uploading a file the internet drops, whats the matter how can this be fixed
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Good day,
Thank you very much for your time and patience.
At the back of the Archer VR2800, which port is connected to the internet service provider, the DSL or the LAN/WAN port?
Have you checked how much internet bandwidth you could get from the internet service provider, especially the upload bandwidth?
If it is around, or even less than 1M/s, we would have a beta firmware which could fix the unstable connection issue caused by the slow bandwidth.
Thank you very much.
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hello
it is connected to the dsl port and yes my upload speed is about 1 mbs.
so please provide me with a beta firmware that eliminates this issue and that doesnt have any other problems.
I have the vr2800 eu
thank
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hello dear,
am still waiting for the beta firmware, please provide to me so the problem can be fixed the soonest
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Sorry for the delay.
Firmware has been sent to the message box and please feel free to update here with further improvement.
Thank you very much.
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@sunshine
hello dear,
the version you provided somtimes gives me this error:
Please reconfigure your parameters. If the problem still exists, please contact your ISP. and sometimes gives please configure the DNS manually.
picture attached
please assist.
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Hello, thanks for getting back.
We actually have released a newer firmware on the local official website, please check and update, then you may confirm if the issue persists:
https://www.tp-link.com/support/download/archer-vr2800/#Firmware
Good day.
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hello dear,
kindly read all the thread to know the problem am facing. second, the last released firmware Published Date: 2020-06-28 does not connect to the internet and i looked for threads an saw that so many people were facing this problem with the last firmware so they downgraded to a version that works.
please provide me with e version that is free from any bugs and problems.
thanks,
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Hello,
This issue may need to escalate to our engineers and they will email you, if you are willing to do further analysis, please check your inbox and respond.
Thanks for your cooperation and support. Good day.
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