archer VR2800, please configure DNS manually

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archer VR2800, please configure DNS manually

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archer VR2800, please configure DNS manually
archer VR2800, please configure DNS manually
2020-10-31 14:14:49 - last edited 2020-11-03 00:57:07
Model: Archer VR2800  
Hardware Version: V1
Firmware Version: 0.4.0 0.9.1 v006c.0 Build 200227 RC.63688n

once i start uploading a file the internet drops, whats the matter how can this be fixed

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#1
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Re:archer VR2800, please configure DNS manually
2020-11-05 09:00:30

@Genux 

Good day,

Thank you very much for your time and patience.

At the back of the Archer VR2800, which port is connected to the internet service provider, the DSL or the LAN/WAN port?

Have you checked how much internet bandwidth you could get from the internet service provider, especially the upload bandwidth?

If it is around, or even less than 1M/s, we would have a beta firmware which could fix the unstable connection issue caused by the slow bandwidth.

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:archer VR2800, please configure DNS manually
2020-11-07 11:41:09 - last edited 2020-11-07 11:42:13

@Genux 

hello

it is connected to the dsl port and yes my upload speed is about 1 mbs.

so please provide me with a beta firmware that eliminates this issue and that doesnt have any other problems.

I have the vr2800 eu

thank

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#3
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Re:archer VR2800, please configure DNS manually
2020-11-13 10:49:42

@Sunshine 

 

hello dear,

 

am still waiting for the beta firmware, please provide to me so the problem can be fixed the soonest

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Re:archer VR2800, please configure DNS manually
2020-11-14 02:06:27 - last edited 2020-11-14 02:08:43

@Genux 

Sorry  for the delay.

Firmware has been sent to the message box and please feel free to update here with further improvement.

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#5
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Re:archer VR2800, please configure DNS manually
2020-11-17 11:45:58 - last edited 2020-11-22 10:50:44

@sunshine

 

hello dear,

 

the version you provided somtimes gives me this error:

Please reconfigure your parameters. If the problem still exists, please contact your ISP. and sometimes gives please configure the DNS manually.

 

picture attached

 

please assist.

 

 

File:
Capture.PNGDownload
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#6
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Re:archer VR2800, please configure DNS manually
2020-11-22 10:51:36

@Sunshine 

 

Please check the above posted error

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#8
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Re:archer VR2800, please configure DNS manually
2020-11-24 08:16:41

@Genux 

 

Hello, thanks for getting back.

 

We actually have released a newer firmware on the local official website, please check and update, then you may confirm if the issue persists:

https://www.tp-link.com/support/download/archer-vr2800/#Firmware

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:archer VR2800, please configure DNS manually
2020-11-24 08:29:59

@Kevin_Z 

 

hello dear,

 

kindly read all the thread to know the problem am facing. second, the last released firmware Published Date: 2020-06-28 does not connect to the internet and i looked for threads an saw that so many people were facing this problem with the last firmware so they downgraded to a version that works.

 

please provide me with e version that is free from any bugs and problems.

 

thanks,

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#10
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Re:archer VR2800, please configure DNS manually
2020-11-24 09:29:45

@Genux 

 

Hello,

 

This issue may need to escalate to our engineers and they will email you, if you are willing to do further analysis, please check your inbox and respond.                      

 

Thanks for your cooperation and support. Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#11
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Re:archer VR2800, please configure DNS manually
2020-11-24 09:41:04

@Kevin_Z 

 

yes am willing to do further analysis. there is nothing in my inbox to reply to

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#12
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