WR902AC fault
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi - I have bought WR902ac, but I can not connect to it - you can see here https://youtu.be/CIsBQ3v4c2A the situation.
Anybody knows what to do?
Thanks
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Are you powering the router via the supplied power adapter or via the USB port of that laptop computer?
It looks like the router is powering on and off over and over, like as if the supplied power is not sufficient.
- Copy Link
- Report Inappropriate Content
@woozle by laptops usb
- Copy Link
- Report Inappropriate Content
I`ve tried it by the adapter, but still working the same way
- Copy Link
- Report Inappropriate Content
Oh, that's sad to hear.
Does it do that same LED flashing sequence in any of the modes that can be selected via the mode switch?
Can you check that the RESET button hasn't maybe got stuck somehow?
Anyway, seems like you will need help from TP-Link support.
- Copy Link
- Report Inappropriate Content
@woozle Yes - it`s the same no matter which mode is on.
Reset button looks ok - I`ve tried to reset it several times, after reset only power led is lighting, then intenet led is lighting meybe 5 seconds, and then again sequence from video.
- Copy Link
- Report Inappropriate Content
Hi, is it WR902AC brand new? Or was it working before? As woozle mentioned earlier that it seems power supply is insufficient, please try with another 5V/2A power adapter if possible.
If none of these helps, please contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
- Copy Link
- Report Inappropriate Content
It`s totally new - I only connected it and made firmware update - and probably the update caused fault or didn`t run properly.
- Copy Link
- Report Inappropriate Content
Hi, it might be, we suggest you upgrade the router via a wired connection, just in case the wireless is not stable when upgrading the firmware.
- Copy Link
- Report Inappropriate Content
@Kevin_Z and dont you know any way how to fix it?
- Copy Link
- Report Inappropriate Content
Hello, we would like to contact you via email to see if we can help with this, please check your email box and confirm, thanks a lot.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1102
Replies: 10
Voters 0
No one has voted for it yet.